Challenges before using WildApricot
Prior to using WildApricot, the association’s operations were disjointed. It was difficult managing services and accounts with multiple vendors as well as relying on parent associations to coordinate services. Since OSCA is a volunteer-led association, there was a need to centralize services to help transition tasks to new individuals who entered leadership.
OSCA’s website was also a pain point because they were unable to make immediate updates to its original site. There were multiple avenues for collecting membership fees, and the processing time was long as tracking was mostly done on spreadsheets and arrived via postal mail.