Meet the Wild Apricot Team

team

Meet the Wild Apricot Executive Team

There are a lot of people behind Wild Apricot. Let us introduce you to our leaders who help foster our strong culture

Norbert Orth

Norbert Orth

CEO

Norbert Orth has enabled many of the world’s leading organizations to leverage technology solutions to drive business performance. Before joining Personify, Norbert held a number of CEO and senior leadership positions over 30 years, primarily in the software industry, and for the past decade in the construction software space. Most recently as Chief Operating Officer of Viewpoint, a Portland-based construction software firm leading the transformation of the industry with integrated construction accounting and project management solutions. Orth led over 350 employees worldwide, held over $125m of revenue responsibility and was instrumental in driving significant YoY increase in recurring revenue. Norbert worked closely with Bain Capital, owners of Viewpoint, consummating in an acquisition by Trimble in July 2018 for $1.2B.

Prior to Viewpoint, Norbert was CEO of Dexter + Chaney, a Seattle based construction software firm which was acquired by Viewpoint in 2017. He successfully led the company through a period of rapid growth. Norbert transitioned the firm to SaaS while rebuilding the executive team and implementing a winning sales & marketing playbook that leveraged a hybrid direct/indirect model. During Orth’s time with Dexter + Chaney the company more than doubled revenues while driving best-in-class retention rates, CSAT and nearly 30% EBITDA.

Norbert holds a Bachelor’s Degree from the University of Washington, Foster School of Business and serves as a board member and mentor for several software companies. Norbert is also involved in numerous philanthropic organizations including the YMCA of Seattle Youth and Family Services and Big Brother’s & Big Sisters organization.

Shawn Klerer

Shawn Klerer

General Manager

Shawn has been with the organization since 2016, most recently as Chief Financial Officer, Wild Apricot. Shawn has served in multiple executive roles, including being the CEO for a publicly traded education company, as well as holding CFO and GM roles in the financial services and travel industries.

Shawn holds an MBA from the Schulich School of Business at York University and is a CPA. He lives in Toronto with his wife and four children.

Donald Cowper

Donald Cowper

Director of Marketing

Donald is a bestselling author of several business books and a marketing professional who has worked with some of the top SaaS businesses in Toronto. He also cofounded a successful training business from his kitchen table, which grew into a multi-million-dollar enterprise working with leading financial institutions all over the world. His books have been translated into multiple languages, and his ebook with FreshBooks, Breaking the Time Barrier, saw over 130,000 downloads within the first three months.

He has also written a popular business-advice column on Inc.com that profiled leading entrepreneurs in the tech space. Long before all of this, he was a child actor on SCTV.

He lives with his wife and daughter in Toronto and loves writing, tennis, and playing the piano.

Katya Tyukina

Katya Tyukina

Product Manager

Katya has over ten years of product management experience. She started at Wild Apricot in 2008 as a QA engineer and has advanced in her career since. During her time here, she has amassed vast product knowledge (and has rightfully earned the title the Wild Apricot Wikipedia). She holds a master's degree in Computer Science, and currently lives in Toronto, Ontario. In her free time, she enjoys hiking, reading, and solving puzzles.

Ranojoy Ghosh

Ranojoy Ghosh

Director of User Onboarding

Rano started at Wild Apricot in 2016. Over the years, he has spoken to hundreds of organizations personally as the Director of User Onboarding. He has learned a lot from those conversations and now spends most of his time coming up with the best ways to share that knowledge. He currently oversees a team of five, who are responsible for helping customers make the most of their Wild Apricot account.

John MacKenzie

John MacKenzie

Director of Support

John started at Wild Apricot in 2019. He is responsible for leading Wild’s Apricot customer support team. Prior to this, he held a customer support-related role at various companies, including CoinSmart, FreshBooks and Flight Centre.

The rest of our Wild Apricot Team

Toronto office

Lorelie Borromeo

Lorelie BorromeoLead of Support

Sameer Zubairi

Sameer ZubairiLead, Support

Chalini Vallepuram

Chalini VallepuramSenior Software Support Consultant

Rosemarie Battista

Rosemarie BattistaSenior Software Support Consultant

Michael Leroux

Michael LerouxSupport Engineer

Thomas Kuruthukulangara

Thomas KuruthukulangaraSupport Engineer

Sundus Nadeem

Sundus NadeemSoftware Support Consultant

Brennan Moore

Brennan MooreSoftware Support Consultant

Jacob Kubica

Jacob KubicaSoftware Support Consultant

Chloe Jennings

Chloe JenningsSoftware Support Consultant

Josephine Nguyen

Josephine NguyenSoftware Support Consultant

Basil Lukinykh

Basil LukinykhDirector of DevSecOps

Steve Andrews

Steve AndrewsTechnical Communicator

Elena Zaritovskaya

Elena ZaritovskayaBookkeeper

Vivian McDonald

Vivian McDonaldBilling Specialist

Dmitry Smirnov

Dmitry SmirnovMobile Product Leader

Stephen Rowlinson

Stephen RowlinsonSenior Onboarding Specialist

Nicki Kowsari

Nicki KowsariSenior Onboarding Specialist

Mark Faccia

Mark FacciaSenior Onboarding Specialist

Tyler Hutchinson

Tyler HutchinsonOnboarding Representative

Andrew McWhaw

Andrew McWhawSenior Marketing Manager

Matthew Baggetta

Matthew BaggettaContent Marketing Manager

Ellen  Craig

Ellen CraigDemand Generation Manager

Tatiana Morand

Tatiana MorandSEO Manager

Catherine Chea

Catherine CheaProduct Marketing Manager

Alexandra Morgan

Alexandra MorganMarketing Programs Manager

Gordon Cheng

Gordon ChengVideo Marketing Manager

Miranda Tran

Miranda TranWeb Designer

Sayana Izmailova

Sayana IzmailovaContent Marketing Specialist

Moscow office

Julia Ivanova

Julia IvanovaGeneral Manager

Yury Karatunov

Yury KaratunovOperating Leader

Ivan Rudakov

Ivan RudakovLead of Product Operations

Oleg Nesterkin

Oleg NesterkinSenior Product Owner

Miroslava Aristova

Miroslava AristovaProduct Owner

Denis Fokin

Denis FokinLead of Product Design

Alexandra Smyslova

Alexandra SmyslovaSenior Product Designer

Nadya Mikhalenkova

Nadya MikhalenkovaSenior Product Designer

Rami Ali

Rami AliUX Researcher

Sergey Denikin

Sergey DenikinSystem Architect

Vladimir Tazin

Vladimir TazinFront End Architect

Michael Nikitin

Michael NikitinSupport Engineer

Evgeniy Goncharov

Evgeniy GoncharovPCI DSS Specialist

Evgeniy Bogachev

Evgeniy BogachevJunior IT Specialist

Olga Bogacheva

Olga BogachevaBookkeeper

Sergey Vinogradov

Sergey VinogradovQuality Assurance Leader

Pavel Febenchukov

Pavel FebenchukovSenior Software Testing Engineer

Ekaterina Testova

Ekaterina TestovaSenior Software Testing Engineer

Maxim Antakov

Maxim AntakovSenior Software Testing Engineer

Dmitry Avilov

Dmitry AvilovSoftware Testing Engineer

Alexander Febenchukov

Alexander FebenchukovSoftware Testing Engineer

Ivan Dolgov

Ivan DolgovQuality Assurance Analyst

Maria TishchenkoQuality Assurance Intern

Kirill Zharkov

Kirill ZharkovSenior Cloud Engineer

Evgeniy Khlebnikov

Evgeniy KhlebnikovSenior Cloud Engineer

Dmitry Smagliy

Dmitry SmagliySenior Software Engineer

Ksenia Garipova

Ksenia GaripovaSenior Software Engineer

Vassily Kholopov

Vassily KholopovSenior Software Engineer

Anatoliy Oblauhov

Anatoliy OblauhovSenior Software Engineer

Andrey Pustovoit

Andrey PustovoitSenior Software Engineer

Maxim Ivanov

Maxim IvanovSenior Software Engineer

Sergey Ilyenkov

Sergey IlyenkovSenior Software Engineer

Dmitry Fefilov

Dmitry FefilovSenior Software Engineer

Oleg Shinkarenko

Oleg ShinkarenkoSenior Software Engineer

Alexey Grigoriev

Alexey GrigorievSenior Software Engineer

Gleb Smagliy

Gleb SmagliySenior Software Engineer

Oleg Musienko

Oleg MusienkoSenior Software Engineer

Vladimir Yarovenko

Vladimir YarovenkoSenior Software Engineer

Grigory Smyslov

Grigory SmyslovSenior Software Engineer

Nickolay Kazantsev

Nickolay KazantsevSenior Software Engineer

Andrey Mitsyk

Andrey MitsykSenior Software Engineer

Artem Chernousov

Artem ChernousovSoftware Engineer

Alexey Tkach

Alexey TkachSoftware Engineer

Julia Rotcheva

Julia RotchevaSoftware Engineer

Alexander PopovDevOps Intern

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