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Marlena Moore

For Membership Management Masters

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🕑 13 Min Read
If you’re still managing volunteers with spreadsheets and long email chains, you’re not alone, but you may be working harder than you need to. Successfully coordinating a growing volunteer base means complex scheduling, clear communication and accurate reporting. This is where having volunteer management software can help you save time, reduce errors, and deliver a... Read More
Marlena Moore Avatar Marlena Moore
February 19, 2026
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Member Retention 101

Gaining new members is a must for any membership organization. But the real key to growing in size and revenue? Keeping the members you already have happy—and renewing year after year!

In this ebook, you’ll learn how to:

  • Map out your member journey
  • Engage members at every step
  • Make the renewal process a breeze

Find out everything you need to know about what makes members stick around (or leave!) so you can master member retention. PLUS! Get a month-by-month guide to plan your retention strategy.

CONTENTS

  1. Your First Steps
  2. Map Out Your Member Journey
  3. Get Curious About Why Members Leave
  4. Make Your Member Benefits Sparkle
  5. Engage Members To Keep Them Coming Back
  6. What To Do When It’s Time To Renew

& More!

Download
Member Retention 101