Q & A

What do I need to sign up?

Wild Apricot lets you sign up for a free trial with just an email address, there is no credit card required. Only once you are ready to upgrade to a paid subscription will we ever ask for your payment information.

What do I get with the free trial?

All free trials provide the features and functions of our "Community" account level for 30 days. After the 30-day period, if you have not upgraded to a paid subscription, your account will switch to the free, ad-supported plan, so you will not lose your trial account data, and can continue to use Wild Apricot.

Are there any additional fees?

Wild Apricot's plans are flat-rate, all-inclusive pricing for system access, regular upgrades, and full customer support. We have no setup fees, no customization fees, no training fees, and no cancellation fees. The only additional fees you might have to pay are if you set up online payments: all the payment systems we support charge transaction fees, and if you choose to use a third-party payment system you will be subject to an additional fee. See this page to find out more.

Do you offer any setup or customization services?

Wild Apricot is designed to be self-service software. Our help documentation and customer support team are always available to answer your questions. If you would like to use additional services such as graphic design, data transfer, training, or advanced website customization, you can search our Partner Directory.