MEMBER EXPERIENCE DESIGN TRENDS FOR 2021 (AND BEYOND)

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March 30, 2pm E.T

2020 was a year of unprecedented challenge for most membership organizations. Whether you feel like your organization did a great job responding and pivoting - or you found yourself overwhelmed by the uncertainty of it all, there’s a good chance that you’re starting to look around now and ask, “where do we go from here?”
In this free webinar, Joy Duling from The Joy of Membership will be with us to share trends that emerged over the past year and are likely here to stay.
You’ll learn:
7 trends that you should be paying attention to as a membership professional
How each of these trends can impact your ability to attract, engage, and retain members
Specific ways to easily weave these trends into your operations

 
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Yes, there is a “real” Joy in The Joy of Membership. That’s Joy Duling! Joy has been working with leaders of associations, trade groups and nonprofits since 2005, helping her clients design and deliver exceptional member experiences. Beyond being a consultant, she also spent 10 years serving as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions. Joy has been widely recognized as a speaker, an online educator and a trusted advisor. She has been featured several times as a speaker for Personify and Wild Apricot events, and we’re so please to have her back with us today for this timely topic.

Attendees to this webinar are eligible to earn 1 CAE credit.

All registrants will receive a webinar recording.

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