Updating Your Stripe Connection

To provide you and your members with the most secure payment experience, we are transitioning all accounts that use Stripe as their payment processor to use Stripe Checkout.


As part of this update, you will need to add your Stripe publishable key to your WildApricot account. 


Your publishable key is a string of characters that identifies your account with Stripe. This step takes less than 2 minutes to complete, and this page walks you through the steps.


On this page, you'll learn: 


What is Stripe Checkout?

When visitors to your website make an online payment using Stripe, they will be redirected to a page hosted by Stripe to complete their purchase – this is Stripe Checkout. Checkout provides added security for payments, including procedures that are necessary to be compliant with Strong Customer Authentication (SCA). Using Checkout doesn’t require any extra steps from your customers, and once you’ve added your publishable key you can continue accepting payments with Stripe as normal.


What This Means For Your Account

For most organizations using Stripe, you will need to add your publishable key. Please follow the instructions below to add this information to your payment settings page. Once you have added your publishable key, you don't need to take any further action - we will periodically move any accounts that do this over to Stripe Checkout.

If you think you may have already added your publishable key, you can confirm this by going to the Payment settings page in your WildApricot account and check the Publishable key field. If you have already added this key, you don't need to take any further action.


How To Add Your Publishable Key

Copy your Stripe publishable key

  1. Sign in to your Stripe account.
  2. Click Your Account from the upper right corner of your dashboard.
  3. Click the Account settings option. 
  4. Within the options on the left, click API.
  5. From the API keys page, copy your publishable key to a text file. 


Add the key to your WildApricot account

  1. Log in to your WildApricot account. Under the Settings menu, click Finances.
  2. From the Finances settings screen, click Payment settings.
  3. On the Payment settings screen, click the Edit button. If you don't see an Edit button at the top of the screen, scroll down to the bottom of the screen and click Other payment settings, then click the Edit button on the screen that appears. 
  4. In the Publishable key field, paste the publishable key you copied from your Stripe account.
  5. Click Validate account to make sure your Stripe account key is valid. 
  6. If the account validation fails, check to make sure you entered the account details properly.
  7. Click Save changes.


What to Do If You Have Questions

You can find more information on integrating your Stripe account with WildApricot on this page in our Help Site.

If you have any questions, please get in touch with our Support team.

Search: WildApricot.com 

About results ( seconds) Sort by: 
Sorry, an error occured when performing search.