Keep Members ForeverThe 8 Step Formula For Keeping Members Forever

Presented by Joy Duling

A thriving membership program doesn’t happen by accident. It is intentionally designed from end-to-end. Listen to this webinar with Joy Duling from as we explore what it really takes to get members to eagerly join, engage and renew. 

In this free webinar, you’ll learn:

  • The 8 key stages every member goes through and simple tactics to engage them in each one
  • 3 questions that will reveal what your members really want
  • How to keep excitement alive long after a member joins 


joy - croppedSince 2005, Joy Duling and her team have been supporting associations and other member-based organizations as they launch, run and grow their programs. In addition to her consulting role, Joy has served as Executive Director for a community-based nonprofit, growing the organization from scratch to annual revenues of $1.3 million exclusively from membership contributions in just 3 years. Joy’s clients describe her as a vital resource and a secret weapon, helping them map an ideal path to achieve their growth goals. Recently, Joy launched, an online resource devoted to professional development for those who want to create thriving membership programs.


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