Wild Apricot Expert Webinar Series

Making Members Feel They Matter
by Allison Fine

Date: March 18th, 2015 2:00 PM ET

Allison Fine shares insights from her latest book Matterness: What Fearless Leaders Know About the Power and Promise of Social Media.

In this webinar, Allison
 outlines a new kind of leadership that generates the courage to be out in the world in more open and vulnerable ways by knowing that other people truly matter and trusting that the world will respond with good will, creativity, and generosity.

"Leading this way doesn’t mean doing something different, it means being something different."

Key Takeaways:

  • Identify your "default settings" - are you open or closed? Afraid? Make members known or unknown? 
  • Use scenarios to create conversation starters, not stoppers
  • Try 3 new fun ways to thank people
  • Enable people to tell their stories

Webinar Recording

Slideshare Presentation

Additional Resources

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