bigstock-Young-Woman-Surrounded-By-Gadg-213829840 (1)3 New Strategies to Boost Your Member Onboarding, Engagement, and Retention


Presented by: Amanda Kaiser

Nonprofit Growth Expert

Is your organization struggling to increase your member retention rate? Do you wonder how to engage both new and long-time members even more? In this webinar, membership research expert Amanda Kaiser will share insights from over 400 interviews with members to help you boost member engagement and increase renewals. You’ll learn how members really think about renewals, how membership organizations of all sizes are delighting their newest members, and the steps you can take to engage new members fast, in order to engage them for life!

By the end of the webinar, you will learn:

  • How to get better results from your renewal process by turning it upside-down.
  • How engaging new members within a critical 3-day to 3-week window is helping highly successful organizations.
  • The most powerful (yet most under-leveraged) key to engaging your new members fast!


Amanda Speaking

Presented by Amanda Kaiser. Amanda Kaiser owns Kaiser Insights LLC, a qualitative member research firm. To date, Amanda has conducted over 400 in-depth member interviews for large and small, trade and professional associations. Through these conversations, she comes to understand members’ goals, challenges, and worries, then translates these insights into strategies that exponentially improve member engagement. Channeling these member insights, Amanda writes a weekly blog focused on associations at

Watch the Recording:

View the Slides:


Amanda Kaiser's Website

Webinar E-book

Guide for Onboarding Programs


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