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January Update: Getting Started with 2016

Dmitry Buterin  29 January 2016  4 comments

January 2016Can you believe that January is over already? 

If you’ve been following us on Facebook, you would have noticed that we hired two more support staff to help handle calls and emails (we made them cook us breakfast on their first day). We’ve also expanded our development team to work on more features and updates faster. Plus, we’re increasing our marketing team, not only to help us grow, but also to help with product education, and to ramp up our highly requested webinars and e-courses.

We want 2016 to be our biggest year yet, and I’m happy to say we’re well on our way to making this happen.

Software Update 5.7.2

This month we brought you a minor update to the Wild Apricot Software, but we took the opportunity to sneak in some new features, and made a few changes to existing features.

Use JavaScript to make API calls from your site pages

The most important new feature we snuck in this month is the ability to make API calls – using JavaScript – to your Wild Apricot database from a Wild Apricot site page. Previously, you could only make API calls from an external server, or from a desktop or mobile application.

Being able to make API calls within Wild Apricot site pages opens up all kinds of possibilities, allowing you to chose how you want to display your Wild Apricot database information. 

For example, Rick Smith with the Mid-East Area Agency on Aging – who originally submitted the request for this feature on our developers forum – wanted to be able to display different sets of links to members based on their membership group or membership level.

Access to your Wild Apricot data from a site page is limited by the access permissions of the currently authenticated user – the signed-in member viewing the page. Consequently, you cannot access the API within public pages that do not require user authentication.

One word of caution: using API calls to retrieve data from your Wild Apricot database requires significant programming knowledge. If you want to take advantage of this functionality but lack the technical knowledge, you can engage the services of anapproved Wild Apricot partner.

Editing document links

Another feature added in this update is the ability to edit a document link after you’ve inserted it. Previously, you had to dive into the code to make any changes. Now, you can now edit a document link as you would a text link, and change the link destination, select a link style, or enter a tooltip.

Edit Link

Support system migration


A final change worth mentioning is the temporary suspension of your ability to submit support requests from within Wild Apricot. We’re doing this because we are moving to a new and improvement custom support system so we can serve you better. In the meantime, you can still email Wild Apricot support at support@wildapricot.com. or call (877) 493-6090 (toll-free in North America). 

 For more information, and a list of bugs fixed in 5.7.2, click here.

Expert Webinars

As always, we’ve been partnering with leaders in the nonprofit world to bring you their expert insights.

This month we doubled our webinars and brought you two great topics to learn about: 10 Tips for Impact without Burnout and How to Build a Culture of leadership in 6 Steps. Click here to watch the recordings in case you missed them.

Up next, we have the author of Engaging the Head, Heart and Hands of a Volunteer, Barry Atland, who will be giving you actionable tips on How to Build an Amazing Volunteer Recruitment Strategy.


How to Build an Amazing Volunteer Recruitment Strategy
February 11th @ 3:00 PM EST

Membership Growth Online Summit

We’ve had something in the works for quite a while, and I’m excited to finally spill the beans!

You’re constantly thinking about how to market your organization to new people, engage your current members, retain them for longer, and grow your organization overall.

Over the past year, we’ve come to realize that our expert webinars have been an excellent way to help you out with this goal of yours.

That’s why we’re taking our expert webinars to the next level, we’re going overdrive! Get ready for our first ever Membership Growth Online Summit.

The summit will consist of 6 sessions, hosted by the best nonprofit & association leaders the internet has to offer. They'll be jam-packing your mind with strategies, insights, and steps you can execute right away to kick-start and continue growth at your organization.

And all of this is taking place over the period of 1 week in April. Get ready to learn more very soon!

That’s all for this month’s update! Take care,

Dmitry Buterin

Posted by Dmitry Buterin

Published Friday, 29 January 2016 at 9:18 AM


  • Tonya Guzman said:

    Friday, 29 January 2016 at 12:46 PM
    Good to hear you hired more staff. I called last week for support twice and was on hold so long I hung up.
    And yes I do know that email is an option.
  • Terry Ibele

    Terry Ibele said:

    Friday, 29 January 2016 at 12:50 PM
    Hi Tonya,

    Thanks for writing. Sorry to hear that you weren't able to get through to us. But yes, we have hired 2 new support staff (with more to come) who will increase our capacity. In the mean time, thanks for bearing with us, we appreciate it!
  • Katherine said:

    Friday, 29 January 2016 at 2:11 PM
    What about the maximum number of contacts in the WA database, we were told you are working in it by the end of 2015. But this is not our biggest issue - the most inconvenient thing is that there's no prebuilt functionality to create print ready name tags for event attendees, which results in half-day torture for our staff to create mail merge and make badges. And lastly - the list of event attendees is not exported into excel properly - more than half of titles and other data is lost in the process.
  • Terry Ibele

    Terry Ibele said:

    Friday, 29 January 2016 at 2:20 PM
    Hi Katherine,

    Thanks for writing. We are working on our Global plan, which will have 50,000 members if that's what you're referring to. Also, we are aware of the event tag function, we actually have it as an issue on our WishList which you can add your support to here: https://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825578-preparing-event-participant-badges

    A final thing is that it does seem odd that you're losing data when you export to excel. We definitely would like to look into this for you. Please contact our support team to create a ticket: support@wildapricot.com.

    I hope this helps.
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