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Wild Apricot Ranked #1 Membership Management Software for 3 years in a Row!

Shiv Narayanan 07 May 2015 0 comments


Wild Apricot is proud to once again rank #1 among Capterra’s Top Membership Management Software.

Each year Capterra (a free resource that helps people find and compare business software) conducts a review to determine the top 20 membership management software options and publishes these in an infographic: Top Membership Management Software. We’re thrilled that once again (for 3 years running), Wild Apricot has continued to hold the first-place spot.

What is the criteria for “membership management software”?

Capterra’s data team notes that in order to be included in the membership management ranking, the software must include:
  • a membership database,
  • the ability to process payments/dues/renewals,
  • event and calendar management,
  • communication tools including email/newsletters/etc.

How does Capterra rank the software solutions?

Capterra’s Top 20 are ranked using  a “custom popularity index” they have developed. Their algorithm for ranking the membership management options factors in the following:
  1. Number of customers: Unique organizations using the software;
  2. Number of active users: Individuals at those organizations who actively use the software;
  3. Social presence: Comprised of six factors—Twitter followers, Facebook Company Page Likes, LinkedIn Company Page followers, Google+ Company followers, Klout score, and # of Capterra reviews.
The three components are not weighted equally, though. Number of customers and users each account for 40% of the score, while social indicators only account for 20%.

What Does Being #1 Really Mean? 

Of course, it’s great to be recognized as a market leader, but what does this ranking really mean to our customers and potential users?

1. Our software is always improving.

Since 2014, we've released 40 new features, including:

  • The long-awaited Version 5, delivering a more modern and powerful Website Builder that enables you to create beautiful, customized websites.
  • Massively-requested mobile apps on iPhone and Android that allow you to manage your event check-ins, payments and more.
  • New themes to make your website mobile-friendly so that your visitors and members can do things like sign up for memberships and register for events from mobile devices.
  • API functionality to easily connect your accounts to any other systems you might use.
Over the last 9 years, we've put out 62 major releases!
We are scheduled to release many more in 2015, each of which addresses requests by thousands of our clients (you!).


2. We are still the most affordable membership management solution in the marketplace.

Knowing that budgets can be tight and extra cash can be hard to come by, Wild Apricot was designed to be affordable for small membership organizations everywhere. See how Wild Apricot's monthly cost (USD) compares to our competitors:

3. We provide much more than just software.

In addition to offering best-in-class integrated software, we are empowering you with knowledge, expert advice, and peer support because we know you need more than just membership software to meet your organization's reason for existence. Wild Apricot has invested heavily to combine cutting edge software with educational resources. Our latest Membership Community and Knowledge efforts include:
  • a series of monthly Expert Webinars presented by leading industry experts who provide powerful, game-changing coaching and advice.
  • a Membership Advisory Group offering monthly calls that connect you with your peers to discuss the most pressing issues that membership managers, board members and volunteers are facing.
  • our Knowledge wiki or "Wikipedia for Membership Organizations"  – with over 120 articles with key insights and best practices from around the world of membership and written by some of the most renowned guest bloggers in the industry.
  • the Wild Apricot Podcast – offering episodes with insight on board meetings, recruiting and engaging members, and more that you can listen to while on the go, whenever you want.
See how our offerings stack up against others in the market:

Screen Shot 2017-01-30 at 3.24.06 PM

4. Expect us to stay at #1.

With over 15,000 client organizations, 55,000 administrators and 3 million members, we are in a unique position to be the world's #1 guide for small membership organizations to be successful. 

Going forward, we will continue to:
  • Constantly improve our software to support your organization and efforts
  • Give you the knowledge and resources you need to run your organizations better
  • Connect you with peers and leading industry experts to share best practices
  • Build out additional courses, resources, products and services that will help you on your journey to move you and your organization forward
We’re proud to continue displaying the "#1 on Capterra’s Top 20" badge of honor, and we plan to continue providing best-in-class value to our customers in order to maintain our #1 ranking.

If you’d like to check out the full Top 20 Membership Management infographic, you
can find it here.

Want more from Capterra about Wild Apricot?
Beyond being ranked #1, we also recognize that peer recommendations from those actually using Wild Apricot are very powerful. We encourage you to read these unsolicited reviews about Wild Apricot on Capterra. 


Shiv Narayanan [Magnetic Apricot] Shiv Narayanan [Magnetic Apricot]

Posted by Shiv Narayanan [Magnetic Apricot]

Published Thursday, 07 May 2015 at 3:19 PM
Sorry, this blog post is closed for further comments.

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