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Ideas For Managing Volunteer and Staff Transitions

Lori Halley 06 September 2013 0 comments

Continuing our theme of helping out with fall planning, we’ve gathered a trio of posts we’ve bookmarked this week on Apricot Jam. Since many organizations are either in the midst of or planning for a new wave of volunteers and board members, these posts offer ideas and tips on managing volunteer and/or staff transitions. 

Planning for social media staff or volunteer departures: 

Preventing Social Media Chaos When Staff Turns Over

Debra Askanase (Community Organizer 2.0) asks:

Your social media manager just resigned, or the director of a program, or your community manager: what mechanisms are in place to ensure the integrity of your social media spaces and continued online engagement? Who holds the passwords, email addresses, and information that you need to continue engaging? Social media policies often fail to include safeguards for social media content, passwords, and the integrity of your social media channels. When staff walks out the door, so may your organizational knowledge and social media integrity.

Debra offers three processes you can implement to avoid social media chaos.

Knowledge transfer and passing on institutional memory

Boomer Brain Drain: Are Employers Capturing What They Know?

Rob Stott (Associations Now) tells us:

The number of executive branch employees retiring this fiscal year, which ends in September, is on track to be double what it was in 2009. That fact is at the root of concern in many agencies over the potential loss of a significant pool of knowledge and experience—especially as pay and hiring freezes remain in place.

...In nearly every industry, baby boomers are expected to hang up their office attire in large numbers in the coming years. The National Association of Workforce Development Professionals (NAWDP), which represents the people who help organizations develop employment training programs, is working to raise the sense of urgency around knowledge transfer from senior-level workers to their younger colleagues.

Stott offers some ideas for knowledge sharing and mentoring to ensure your organization passes along its institutional memory.

Get Your Succession Plan Up To Speed 

In this guest post on the Membership Engagement Blog, Sarah Sladek suggests:

Succession planning is a lot like getting exercise. You don’t just do it once and call it done. It’s something that needs to be revisited regularly to keep you healthy. Succession planning, like exercise, also seems to fall into the category of something everyone knows they should do but no one actually does. But you want your organization to be healthy, so let’s get your succession plans up to speed. We say “speed” because it needs to move.

Sladek offers succession planning ideas that you can apply to both staff and key volunteer positions.

Additional volunteer transition resources:

In addition to the posts above, here are a few other articles, guides and blog posts that might help with volunteer transition planning:

Want more non-profit and membership links?

The three links we’ve offered in this week’s round-up offer just a taste of the Delicious collection of membership and non-profit posts and articles we’ve bookmarked on Apricot Jam lately. You can check out the latest posts on topics such as: Membership, Volunteers, Communications, Events, Social Media, Leadership and Fundraising.

We hope you'll visit Apricot Jam often to see what’s new or subscribe to our RSS feed.

You can also find additional articles and guides on non-profit and membership topics in our Membership Knowledge Hub.

Banner admin roles - saving volunteers


Lori Halley [Engaging Apricot] Lori Halley [Engaging Apricot]

Posted by Lori Halley [Engaging Apricot]

Published Friday, 06 September 2013 at 9:00 AM
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