BlogWebsite & Technology Assessing software vendor reliability Website & Technology Assessing software vendor reliability Author: Tatiana Morand June 3, 2011 Contents 🕑 1 min read Evaluating vendor reliability can be very nebulous and subjective, but it does not mean you can skip it. This is especially important for web software, since it lives on the vendor’s servers. If they go out of business, they might shut down altogether, and you will be rushed to extricate your data and find a new solution in a matter of weeks or even days! We do not mean to scare you – these situations are quite rare – but you do have to conduct your basic due diligence: Does the company website look professional, and provide full contact information and a physical address? Is it clear who are the people behind the company and how big is the team? How long has it been in business? How many client installations does it have? Does it provide you with the tools to extract your key information (e.g. contact and membership records, event registrations, payment transactions) at any time? Of course, all of this does not mean that you should automatically exclude young companies who just came up with a wonderful new product – but you do want to evaluate them carefully and weigh their reliability with all other aspects. Related Website & Technology Articles Website & Technology 🕑 9 Min Read How to Make a Forum on Your Nonprofit Website: 13 Steps + Best Software Marlena Moore Nov 14, 2023 Website & Technology 🕑 5 Min Read 25 Solid Membership Website Examples & How to Create Your Own Terry Ibele Oct 24, 2023 Website & Technology 🕑 5 Min Read 7 Solid Club Website Examples to Get Ideas for Your Club Website Terry Ibele Oct 11, 2023 The Membership Growth Report: Benchmarks & Insights for Growing Revenue and Constituents Get the report now!