December Update: An updated admin view for 2020

WildApricot Updates January 02, 2020

Shawn Klerer

By Shawn Klerer

It’s hard to believe 2019 is already over! Over the past year we resolved over 280 votes on the Wishlist Forum and added more than 20 new features and updates to help you run your organization more effectively, including recurring donations, finance options in the mobile app, and a completely new email editor. In 2020, you’ll see even more features inspired by customer feedback. 

2019 review in post banner

As part of these plans, we’re improving the user interface (UI) of the software, starting by updating the layout of the admin view to help you use WildApricot more efficiently.  

In Version 7.8 (planned for late January), you’ll get an updated navigation menu that simplifies the way you access settings and support options and gives you a more unified experience if you use multiple Personify products.  

Below is what the updated navigation will look like – for a live tour, join our upcoming webinar.

New navigation overall image

You’ll still have the same functionality as before and the content and data you work with won’t be affected, however the main menu options, account options and help center will be moved to a left sidebar you can collapse out of the way, and we’re also updating the way you use the following areas:  


Customer feedback has shown that it can be hard to find specific settings in the current navigation, particularly when some settings pages are duplicated in different places. It can also be confusing when limited admins see settings options they can't edit.  

We’re addressing these user experience issues by replacing the complicated Settings page with a simplified Global settings page where you can view and edit account-wide settings like authorized applications and account administrators. You will be able to edit feature-specific settings directly from the module they apply to instead. In addition, limited administrators will only be shown the settings options that are available to them. 

Help center 

We’re updating the in-product help center options to help you find the support you need while you’re working: 

  • Help & Support: Get help by searching our library of guides and checklists, see whether we’re experiencing any service issues, or submit a support request directly from inside the software.
  • Feedback: Submit your suggestions for improvements to the Wishlist forum.
  • Education: Read about best practices for membership organizations in our latest expert blog posts.
  • What’s new: Check what was added in the latest update for the browser application or mobile app.

If you’re currently in a 30-day free trial, you’ll see two additional options to help you set up your account: 

  • Getting Started: See an overview of your account and next steps. 
  • Coaching: Get in touch with our expert coaches. 

To see a tour of the new navigation, please join us for our upcoming webinar, How to Use New WildApricot Features to Grow Your Membership.

In this session, you’ll learn how to recruit and engage more members by using some of the WildApricot features released in 2019, and see the new navigation in action. 

Tuesday 14 January


Register Now


Also in this month's newsletter:

PersoniFest: Announcing the Keynote Speaker

We’re thrilled to announce Mike Massimino as the keynote speaker at PersoniFest 2020, our annual user conference! This year, PersoniFest will be taking place on April 5-8 in Colorado Springs, Colorado. 

Mike’s dream of becoming an astronaut and flying in space was accomplished with hard work and humor. After two missions to the Hubble Telescope and four space walks to make critical repairs to the telescope, Mike is now a Columbia University professor, the Senior Space Advisor for the Air & Space Museum, an author, television host and more.

At PersoniFest, Mike will share his perspective on teamwork, innovation and leadership as we ascend to new heights!

If you’re itching to see the agenda, we’re sharing asneak peek of the 2020 agenda with our top picks for WildApricot users - click here to take a look.

 Persi awards banner newsletter

Get your organization recognized for its success! The annual Persi Awards reward the accomplishments of WildApricot and Personify customers, with two categories: the Innovation Award and the Impact Award.

Applying is easy – simply tell us your story! We are accepting Persi Award nominations and winners will be recognized during PersoniFest.

Click here to nominate your organization.

December Support FAQ

This month, our support FAQs are all related to the new email editor, specifically working with images. 

How do I add an image with the new email editor?

With the new email editor, images are added separately from text. This helps to prevent your emails from looking different on different platforms and email readers. 

To add an image, you drag an image gadget from the Gadgets panel on the left and drop it where you want the image to appear.  

You can drop the image gadget above or below or a text gadget, or beside a text gadget in a neighboring layout cell but not within a text gadget. 

How do I set the image size with the new email editor?

To adjust the image size, display the settings for the image gadget and change the Width setting. To display the image gadget settings, just click the image. The settings will appear in the panel on the right. 

When you change the width setting, the height will automatically adjust to maintain the image's proportions. You can enter any width you want, but the actual image width will not exceed the column width for that layout. 

How do I wrap text around an image with the new email editor?

The new email editor does not support text wrapping around an image because it’s not supported on many email readers, leading to unpredictable results. However, you can approximate text wrapping using multi-column layouts. 

Begin by positioning single column layouts above and below a left or right sidebar layout, as shown below. 

Now, add text gadgets to the top and bottom layouts, and to the wider of the two sidebar layouts. Then, add an image gadget to the narrower of the two sidebar layouts. 

Next, add the image to the image gadget, and add the text you want to appear above, below, and beside the image. After adjusting the padding of the various cells, you'll end up with something like this: 

Blog of the Month: The Essential Guide to Nonprofit Email Marketing

essential-guide-for-email-marketing-01If you do it right, nonprofit email marketing can be a powerful platform to connect with your audience and eventually convert them into members, donors, and engaged constituents… But if not, your email will be the one that gets skimmed and deleted.  

In this post, you’ll learn how to build a solid nonprofit email strategy to defeat spam folders, amplify your message, and reach new audiences:  

  1. What Should Be In Your Nonprofit Email Marketing Strategy

  1. 4 Great Types of Nonprofit Emails You Can Send

  1. The Top 5 Nonprofit Email Marketing Services

Click here to read the post.

Here are the rest of this month’s blog posts: 


Webinar of the Month: 10 Online Tools to Skyrocket Your Nonprofit’s Marketing in 2020 

Skyrocket marketing webinarWhere does marketing sit on your task list? If you’re wearing multiple hats in your job, it can be difficult to keep track of which marketing campaigns are working and which aren’t paying off.  

In this webinar, digital marketing strategist, Maria Bryan, will show you the tools and resources you need to track and measure your marketing, make you more efficient with your time, and help grow your memberships on a shoestring budget. 

In this webinar, you’ll learn: 

  • How to succeed as a nonprofit marketer (and the skills you need) 

  • 10 online tools to help you manage your workload 

  • 3 online resources to brush up on your marketing skills 

Tuesday 28 Jan 

2PM – 3PM ET 

Click here to register


Organization Spotlight

Wisconsin Writers Association 

Wisconsin writers association newsletter image

The Wisconsin Writers Association is a nonprofit organization that encourages, educates, supports and promotes writers through its programs and services. 

Their website includes a membership directory, listings for writing clubs, guilds and groups, and a blog for book reviews. 


The Membership Growth Report:

Benchmarks & Insights for Growing Revenue and Constituents

Get the report now!

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