This month, we’ve finished redesigning our online learning videos to reflect the many changes we have seen in Wild Apricot in recent years, and now we're happy to announce that Boot Camp 2.0 is now live! We've also added several new resources to help you better manage your organization, including this featured blog: The Ins and Outs of Membership Pricing.
Also in this month's newsletter:
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Product Update: Bootcamp 2.0 is here!
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Update from the Support Team
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Free Nonprofit Webinars for May 2021
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Blog of the Month: The Ins and Outs of Membership Pricing
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Meet the Team: Shaquille Scott, Software Support Consultant
Product update: Boot Camp 2.0 is here!
We’re excited to announce that Boot Camp 2.0 is here! This online training series contains materials from the original Boot Camp but with a fresh look and additional content, including the latest product features and interface, to show you the ropes if you’re new to Wild Apricot or if you need a refresher course.
See the new Boot Camp
This month, we also finished rolling out the version 7.20 release, featuring more improvements to the online store. Click here to learn more.
Update from the Support Team
This month, we are sharing answers to frequently asked support questions.
How do I bulk update renewal dates?
You can bulk update renewal dates using the same importing/exporting approach you use to make other bulk changes to contact records.
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Start by filtering your members list to display only those members you want to update.
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Then, click the Export button to export the selected records to a spreadsheet.
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On the Export dialog, adjust the export settings so that only the following fields are exported: User Id, Email, Renewal due.
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Once you’ve generated the export file, open it in Excel (or any other spreadsheet program) and adjust the values in the Renewal due column.
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Save your changes and import the spreadsheet file into Wild Apricot.
If you are warned about the membership level field not being mapped, leave the default option enabled (since this warning only applies to new records, not existing records) and click Next to proceed.
Can a lapsed member restore their membership?
Yes, a lapsed member can restore their membership at any time by paying the outstanding renewal fee. If you don’t want them to be able to do so, considering suspending lapsed members.
Why is there no Renew button on a member's profile?
The Renew button does not appear on a member’s profile if the member's status is Pending - Renewal. This status means that a renewal invoice has been automatically generated by the system or manually generated by the administrator, or that the member has already started the renewal but has not completed the payment.
In the first case, the member should click the renewal option within their renewal email notice to begin the renewal process. In the second case, the member should pay the outstanding membership fee to complete the renewal process.
Free Nonprofit Webinars for May 2021
Here are 58 free webinars that the Internet has to offer to help you:
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Make the most of your nonprofit website
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Recruit and engage volunteers using social media
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Improve your organization’s budgeting process
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And much more
See what's coming up
Blog of the Month: The Ins and Outs of Membership Pricing
How can you find a price point that's fair for your members, accurately represents the value you’re providing, and covers the cost of running your organization? In this post, find out what you should consider when deciding on an effective and fair membership price, as well as the different types of membership pricing models you can try.
Read the full blog
Also, on the blog this month:
Meet the Team: Shaquille Scott, Software Support Consultant
Hey there! My name is Shaquille. I am one of the new members of Wild Apricot’s technical support team. I have the pleasure of interacting with clients daily in my role. I enjoy the challenge that comes with tackling different issues and going above and beyond to provide a very personal and tailored technical support experience. I believe that our client's success is our success, and nothing is more rewarding than educating and learning together with the many wonderful people that utilize Wild Apricot to achieve their goals.
I am passionate about technology, and I love learning about its many applications in our day to day lives, both on a personal and professional level. I strongly believe in empowering those who find technology intimidating and I know that I have accomplished something special when the person that I am helping is exciting and engaged with the device or software that they were intimidated by only moments before we connected.
I am very passionate about music as it is my first love and I believe it transcends all languages. I’m very excited to be a part of this amazing team and I’m looking forward to seeing you in chat!
Organization Spotlight: Sydney Fly Rodders Club
Sydney Fly Rodders Club is a club based in Sydney, Australia, promoting all styles of fly fishing. Its aim is to educate, facilitate and provide a space to connect with others who share the same passion. Whether members have been fishing five seconds or a lifetime, the club offers a range of activities for every angler.
What makes its website awesome
The club offers a very comprehensive guide to showing members what they need to know, including how to log in, access member-only content, interact with other members through the Member Directory, how to update their profile, and how to make payments. This page is a great way to support onboarding, ensuring new members are making the most of the club’s Wild Apricot site.
Website theme: Kaleidoscope Overcast
Visit the website