Help and Support options for Wild Apricot software
- Online Documentation - read online or download PDF help file:
- Setup information for new users
- Information on using your custom domain, email, and online payments, and using Wild Apricot with your existing website
- Detailed descriptions and screenshots of all functions in Wild Apricot software
- Video tutorials
- Release history
- Information on upgrading/downgrading and deleting your account
- Information on the white-label version of Wild Apricot for resellers
- Support Portal - for prospective clients, current users, and partners:
- Find answers to frequently asked questions in our Knowledgebase.
- Submit your question or problem and get a reply within one business day.
- Service Partners Directory - companies and consultants who provide setup and customization services for Wild Apricot sites. These third-party providers can assist with:
- Account setup
- Website look-and-feel
- Graphic design
- Custom scripting and more
- User Community - discussion forums:
- Roadmap forum - outline of upcoming Wild Apricot enhancements
- Wishlist forum - for your feedback and suggestions, and voting on feature requests already submitted
- Service notice forum - information about Wild Apricot maintenance and new releases
- General discussion and questions forum is a place for you to interact with other Wild Apricot users and ask questions not addressed elsewhere. Post your questions and search for answers that others may have posted.
- Customization forum - ask questions about HTML, CSS and Javascript customization.
See also Contact Us for how to get in touch with us by email or telephone.