Transcript
Jay: And we’re recording, so welcome again to Managing Events in Wild Apricot. My name is Jay and I’m in charge of marketing here at Wild Apricot and I’m going to throw the main presentation over to Frank Goertzen who is a member of our product team and Frank is going to take you through the main features and then we’ll have questions at the end, as I mentioned. So Frank, take it away.
Frank: Thanks Jay. Hi everyone. A Jay mentioned, this is Managing Events in Wild Apricot. During this webinar we’re going to specifically focus on what you can do to make your event management a lot less painful using Wild Apricot. We won’t be covering any of the other features in Wild Apricot; we do have regular overview webinars as well as other webinars dedicated to those topics, so today we’re just really going to focus on how you really get an event started, promoted and start scheduling things like event reminders and automating other tasks like sending confirmation e-mails as well as payment receipts.
Now in typical Wild Apricot style, we’re actually just going to jump right in, so you can see exactly how everything works. We really don’t like to use too many slides and we don’t have to, so if this is your first time using Wild Apricot, or considering using Wild Apricot, you may not be familiar with the interface, but this is essentially what it looks like. On the top you have all the different tools that you can access to manage different things like contacts, web pages, members, donations, finances and of course, today’s topic, events.
So I’ll just go ahead and click on the events tab. Now during the trial you may actually see some sample events here, so you can get an idea of how this is exactly organised, but for now I just cleared everything out, so we’ll start from scratch, so you can get an idea of what it’s going to be like when you set up your first event in Wild Apricot.
So the first thing we’ll do is, we’ll go ahead and click the Add Event button. Now, these details that you see here, I think are pretty familiar. You first set an event title, so for instance, let’s say we wanted to set up a member appreciation dinner, so let’s give it that title. And now, when I skip over any of the tags or any of the other current fields here, don’t worry about that; those are things that we’ll cover in more detail later on. But for now, we’re just going to set up a very basic event, just to show you how everything works in Wild Apricot.
So next we’ll pick a start date, so we’ll say it’s on the… let’s say it’s on the 27th and it also ends on the 27th, and since it’s the dinner, it’s going to start at about… let’s say 5pm and it’ll run till about 9pm and we’ll give the event a location and now we’ll just include a brief description. Of course you could do a lot better than this; you could also include things like pictures and links to documents if you need to, as well as you can format this text, using our built-in editing tools here, but I won’t spend too much time on that. I’m sure you can spend a lot of time on it yourself if you really want to get creative.
Next we’ll continue to our registration form. Now, our registration form is really about the things that we want to collect from our attendees, the people who are registering. So what information do we need from them, so that we have everything we need to make the event a success? So the first thing we’ll do is, we’ll click the Add New Field button and I think especially considering this is a dinner, we need to add a meal choice and now maybe in other systems you might be able to do something like this, but then you somehow have to figure out how much that’s going to cost and later on, or something…
In Wild Apricot, you can actually set this… the specific price, right within the fields. What’s going to happen is, when we set our event price, it’s automatically going to add on whatever cost we set right here. So let’s say we have two choices for our meal choices; they can either choose chicken or steak and for steak we’ll say it’s $10 and chicken is $5 and we’ll actually make this a mandatory option, just by checking off mandatory and then we’ll save our [unintelligible 04:03] so far.
And so here we see that field, Meal Choice. Now the great thing too with this webinar is actually, once I finish setting everything up, I’m going to go in and test everything out just the way your members or a public visitor might see the event. So don’t worry about how everything connects altogether just yet – we’ll go through absolutely everything when we go through the set webinar.
So the next thing I’m going to actually do here is, I’ll click on the Registration Types link. This is pretty important and maybe… well, more people might refer to it as tickets, essentially just setting the different prices that you can offer your event at. So first of all I’ll say that this is a member type of registration and I’ll say, currently for members, it’s going to be $5 and if we’re going to allow members to bring guests.
And you see once I checked off the option to allow members to bring guests, it actually gives me three options: I can choose to only collect the total number of guests, so that would look something like myself plus three other people, without really knowing who those other people are; just that there will be three other people. Or you could actually collect full contact information for these registrations so that they’ll also fill in a first name, last name, e-mail, organization and all those other fields that you’ve set for your members when they registered for the event.
Now another really great option for guest pricing is, you can actually set a special price, so you don’t have to charge the guests the same price as you charge the primary person who’s actually completing the registration. And I think we definitely want to take advantage of that, so what we’ll say is that for guests, it’s only going to be $2 per guest that they bring.
And next… oh yeah, here we have the availability. Now, what the availability is, it actually determines who can actually register, so you don’t have to worry about non-members signing up for events, or members signing up for the wrong events. You can easily allow people to distinguish which registration type they should be using. So member or non-member, or whatever type you set up.
So we’ll say currently at this registration option for $5, is only available to our members and even more specifically, we can say which membership levels that should apply to. Because maybe there’s an event where your gold members actually get in free as part of their membership level fee, but your regular members, they actually still have to pay a little fee. So let’s say for now actually, that both are premium and regular members can register for this event at $5.
And finally, we can actually set an available period; we can say how long this pricing option should be available and in this case, we actually wanted to set it to be available for as long as the event is open and so I think we’re finished here. So just save our changes and now we go back to the main events editing area.
And next we’ll go to e-mails. Now, the instance when we start to enter into the sorts of things that Wild Apricot is really good at, so I’m not sure how many of you have really run a full event before, but I think we all realise just how difficult it can really be to stay on top of all your registrations, to send out all those reminders, to send out all those receipts and everything like that.
So now it’s actually automate all those tasks just once and then that’ll just be used in our event from then on. So first we’ll check off Send. Now let’s check off which announcements we want to send, which reminders we want to send and I’ll also show you how you can customise those in just a few moments.
So first of all we’re going to say when we want to actually send this announcement. Now, since this event is in just a few days, or just a couple of weeks, we’ll set it to be sent five days and we’ll choose to send it to our members and our past event attendees and the next announcement that we’ll send just one day before the event, we’ll just send to all our contacts, so that way, if anyone hasn’t heard of the event yet, we can just send it to everyone all at once.
Now finally, we can also choose how we actually handle the reminders that we send to people once they have registered for the event, because I think you can probably identify with your members and contacts… Just like anyone else, you have a lot on your plate, so you really… it’s hard to know where you’re supposed to be when, so it’s always nice when someone sends you a nice quick reminder. Rather than use the administrative… having to figure out who’s registered, who hasn’t, who’s paid, who hasn’t paid, you can just set a reminder to automatically go out to those people who have already registered for the event.
So what we say is, we’ll first of all remind them three days before the event and again, when you see these links here, what that means is that there’s a customisable e-mail that we can set up for this specific reminder. So the actual content of the reminder can always change; they’re not just getting the same e-mail over and over again, it’s actually something you can change.
So basically what we’ll do is, we’ll just enable two options: we’ll send them a reminder three days before the event and then we’ll send them another reminder just one day before the event.
And so now that we actually have the actual schedule of those reminders set up, the next thing we’ll do is, we’ll just actually go in and start customising some of these e-mails so you can see first-hand what it really looks like when you’re working with this for your organization. So just go ahead and click on that e-mail and now just click Edit and as you can see here, we have a pretty standard e-mail editor, so it’s already… a lot of these tools you should already be familiar with. So we have all the formatting tools you would expect at the top here, but we also have a couple of special tools that make this especially easy.
So first of all, we have the ability to insert pictures, so all you have to do is just click on the Picture button, click on the picture you want to insert and then you can insert just like that. And next we actually have the option to insert links that link directly to other content on your website, like a specific page, or even to another event, or even you can just add your own custom links in, if you need to, to insert any other links into this e-mail.
And finally, I think one of the most powerful features that we have for all of our e-mails in Wild Apricot, is the ability to insert these custom macros. Now, you might be familiar with macros if you’ve used something like Word before, but if you’re not, let’s just go over the idea briefly.
So since we’re going to be sending these event reminders to so many people, we actually… it would be pretty unrealistic to customise each and every e-mail for a specific person, so we wouldn’t want to have to write out a thousand e-mails that says, dear John, dear Mary, dear Frank and so on and so on. We really need a better way to manage that than that, so what we actually do for this is, we have the ability to insert these macros, which will automatically replace those dynamic pieces of information in the e-mail with the corresponding records that we have.
So let’s say this event announcement one, we’ve decided to send it to all our past contacts. What we can actually do is, we can insert these macros like contact first name, contact last name, organization name and just essentially any field within the system can be added into these e-mails so that ultimately, the e-mail that someone receives is going to be very custom, without you having to spend the time and actually customise each and every e-mail.
So for instance, let’s say that we wanted to insert the event and time within this e-mail, rather than inserting it manually, we can just choose to insert that macro and then we can just write content around it, so for instance, we could just write out something quick, like, the event will run until and then, instead of writing a specific time, we can just insert that macro here and then that’s just going to get changed, even if we update it later on. So those e-mails are always going to be using the most recent information and we don’t have to worry about any misleading information being sent out.
So now of course, these are very simple edits that I’ve done here. Again, you could spend a lot more time formatting this and customising this to really suit the needs of your audience. And so now we go back to the main event editing screen again.
And so the same is really true for all of your… all of the customisable e-mails you see here. You can customise them all to really suit your specific needs, but the one time-saving feature, if you really do have a lot of similar types of events, the one time-saving feature I’d recommend is just to jump over to our settings at the top here and we have what are called Default Event E-mails, so rather than setting this each and every time for all your events, you can just choose to set a default that’s applied to all of your e-mails. So that’s just a quick time-saving tip that if you do have very similar events, you might want to utilise.
And so you’ll notice, to get back to the event, all I needed to do is to just click on the Events tab and just click on the event in my list and in the list, actually also see the current status of this event. So currently I see when it’s going to happen, but what I also see is that registration is currently disabled. So now let’s actually look at how we really get this event on our website so people can begin to register.
To do that, all we need to do is just go to Edit the Event and here we have two options: we can set whether the event is visible, or invisible and whether or not registration is actually enabled and since we do want our members to register for this event, we’ll check off that it’s enabled and we’ll click on Save.
And so now this event is ready for registrations to be taken, but I think the first thing you’re probably thinking is, okay, great, but where is this event actually being displayed? So to see that, what we’ll do is, we’ll go over to our web pages and the first thing you’ll notice is that we actually don’t currently have an events calendar on this page. So what we actually need to do to get our events published, is always add that page to our site so that people actually have a place where they can view our events calendar, or view our events list and begin the registration process.
So the first thing we need to do is, we’ll click on Add Page and we’ll just simply select that we want to add an event calendar page. We’ll just give it the name of Events and we’ll click on Create. And so now you see that we already have that events page created and instantly, as soon as we create that events page, it automatically checks to see if there’s any events that should be displayed on this page. And here we see that member appreciation dinner that we just created, so let’s actually just logout for a second to see what that looks like.
So we click on Events and now the first thing you’ll notice is that when we actually go to the Events page, there isn’t just a register button; what we actually have is a Login to Register button, because you’ll remember, what we actually did is, we didn’t set this event to be available for everyone, we only set it to be available for members.
So what I’ll do is, I’ll just login as one of the members that I’ve created for this webinar and so now I can actually begin that registration process. So now, just to give you an example of what it looks like once a member’s logged in, if they click on Events, then they see the Register button, because they’re a member and they’re of the appropriate level, so they can go ahead and register for the event.
So we’ll just continue on towards the registration and here we see that meal choice that we created, so we’ll go ahead and select steak and we did also enable a guest registration, so what we’ll also do is, we’ll go ahead and say, I’m going to be bringing three guests. And here we see we have the confirmation screen for that event registration.
And that’s it; that’s all that the member will see. If you currently haven’t enabled online payments, that’s the big difference I think maybe everyone notices, that okay, this is all great to have all these tools, but what you really want is to make this as automated as possible. So now let’s actually look at the difference… if we actually, as the administrator, enable online payments for our members.
So just logout of Manage Profile here and log back in as the administrator. So now this will be covered in depth in our general overview webinar, but enabling online payments is something anyone can do, so it’s just… I’ll just quickly add it here. And as you see, we currently support three payment processors: PayPal, PayPal Pro, Authorize.net and Google Checkout.
But now before we do logout, let’s actually take a look to see what actually happened to those registrations that we just processed. So now when we click back on the event list, the first thing we actually notice is that we have a brief summary of our current registrations, so right now we see we have four registrations in total, which is correct, because we had one person register, but bringing three guests and when we click on Attendees, that’s exactly what we see. But, because this person actually chose to do an online payment and they actually haven’t made a payment yet, what we are expecting is that at some point they’ll either send us a cheque, or when they arrive at the event, if we ask them to, they’ll pay us at the door.
But let’s say this person sent us a cheque, I can show you how you can actually handle this payment. So the first thing we want to do is, we’ll click on Record Payment and here you can see that we can actually customise the amounts. You can record a partial payment if that’s what happened. But more importantly, you could also actually record what type of payment it was, so that all your records are always going to be very consistent and if we had any notes related to this payment, we could also enter them here.
And so now what we see is, for this invoice that was created for this event registration, we see all the details, so first of all we see the meal choice that was made, what registration option they chose and how many guests they’re bringing. And because they did make a full payment, this invoice is also marked as fully paid.
So you can even just see in these sort of few quick steps how easy it actually is to really to actually set up an event, take in a registration for someone and record those payments if you need to. But, if your actually enabled online payments, when someone registers for an event, the payment will be processed and then the invoice would be automatically recorded as paid, so long as that payment went through.
So now that was a pretty basic example of how to set up an event. Let’s set up another event and see how we can really take advantage of some of the more advanced features in Wild Apricot. So again we’ll click on Add New Event, but one of the things you’ll notice now actually, every time after you’ve created your first event, you’ll always have the option to either create a new event, or copy an existing one, so this is another one of those really great time-saving features when, if you have a lot of similar events, instead of starting from scratch, you can just choose to copy an existing event, which is what I’ll do in this case. I’m just going to choose to copy the contents of the event we just created. But now you can see you can still customise the details that are different for this event.
So let’s say we had a different type of event; this is a new member party and we’re actually going to have it the day after, so we’re going to have it on a Friday, which is, I think, a pretty good time to have a party and we’re going to start it a bit later; we’ll start it at 9:30 and it’s going to go all the way to 1:00am. We’ll keep the same location and we could also customise the description of this event.
Next we’ll customise the registration form. In this case we actually don’t need this multi-choice field that we’ve got to copy from our other events, so we’ll just go ahead and delete that. And now we’ll actually add some additional registration types. So now we just click on… so let’s just enter those details in again… And so now, when we actually enter our registration types, what we’re going to do is, we’re going to add a new registration type for the public to actually also participate in this event, because we want to entice new members to actually join.
So we’ll call this registration type Public and we’ll say that actually the public, they can attend this event for only a dollar. However, we won’t allow them to actually bring any guests, because we’d have our members and them coming, so we’ll disable guests for them, but we’ll leave it enabled for our members, so they can also bring other people. And so we’ll save it, that registration type.
And now actually, we’ll add one more type of registration type, which is a pretty common one, I think. It’s just called an early bird registration, so maybe you want to get as many registrations in as soon as possible, so with this, what you can actually do is set a specific date to give a special price for your event. So let’s say, if they register before the 17th, it’ll only cost them fifty cents, and so there you have it; we actually have three different registration types: one just for members for $5, another one for the public for a dollar and early bird registration for fifty cents for anyone who registers really early.
So again you see we have all the same customisation options. We could choose to send these reminders or these announcements at different times, as well as customise the actual paid confirmations that are sent out once someone completes the registration.
But more importantly, let’s actually look at some of the advanced features that we didn’t initially get to cover. So one of the first features you’ll see is, you actually have the option to enable an attendee for this event and I think this is actually one of the best things I’ve seen to really promote an event really well, because once people start to see that people are registering for an event, it gives them a bit more reason to attend, rather than it sort of being a mystery as far as knowing how much were actually registered.
So first of all we’ll check off that we do want to include an attendee list for this event and next [unintelligible 24:15] you also limit the total number of registrations, just because, like I think with any venue, there’s always a limit on the total number of people that can come, as well as the total amount of maybe alcohol for this event that you want to spend. So let’s say that we’re only going to allow 50 people to actually register for this event and so we’ll save those changes.
So now, let’s logout again, just to take a look to see what this event looks like on our Events page. And so there you have it: we have our new member party, but you’ll notice a difference from our other event, because we’ve opened up public registration. You see the Register button right away, so someone from the public could go in and now register for this event.
But another important option, I think especially depending on the types of events that you’re using Wild Apricot to actually display, for instance, it could be annual or regular conventions, conferences, seminars, board meetings, training sessions, or any just small, ad hoc meetings that you’re arranging. A list view might not be the best way to display it, or maybe a calendar view might be better. Just to let you know you can actually customise how your events are displayed, right, so for instance, for now, I’ve switched it to a calendar view. You can switch it to a yearly view or a weekly view.
Again, it really depends on the best format for your events, but even more importantly, you’re not just stuck to one calendar, so if you have 100 different types of events happening, you don’t have to force them all into one calendar. With Wild Apricot, you can actually set up multiple calendars that display different events, so let’s log back in to see how we actually set that up.
So the first thing we need to do is, we actually need to give all of our events a certain set of tags or categories that will allow us to split them up into different groups. So I’ll go back into my event list here and I’ll click on my new member party and I’ll click Edit. And now, let’s say we create a new tag called New Members and to create a new tag or new category, all you have to do is just start typing in here and just separate anyone with a comma, so we’ll say, save to that.
And now, let’s go back to our event list and we’ll click on our member appreciation dinner and again, we’ll click on Edit and we’ll call this Members Only. And now what we’ll do is, we’ll go back to our web pages or website editor and we’ll go to our Events page. And on this Events page, we’ll actually just click on Edit Settings and here we see all the defaults that we can actually set for all of our event pages. First we choose which type of view we want, so those different views that I went over – the list view, the month view.
We could also set which day we want the calendar to start from, but more importantly, the actual feature that I was just mentioning, which was displaying different sets of events on different pages, it can be found here, where we can choose the specific categories that we do want to display.
So on this page… well, actually we can choose to show all events, but now what I’ll do is, I’ll create two more calendars where we’ll display different types of events. So let’s click on Add New Page, click on Event Calendar and we’ll call this Member Events and then we’ll repeat that, we’ll click on Add New Page again and we’ll call this Public Events. Now we just click on Edit Settings for this Public Events calendar page and we’ll choose to have new members… choose to only display new members, or events with the tag New Members and we’ll save those changes.
Now we go to our Member Events calendar, click on Edit Settings and we’ll actually make two changes: first we’ll set the default view to be a month view, since there’s probably going to be more events for members than the public and we’ll say that members only… to only display members only events on this page. And you’ll also notice you can actually leave the option checked to show past events, so that members can also see all the other events that you’ve had in the past.
And that’s it; that’s all you need to do to split those events into different calendar pages, but you’ll also notice that we also have one page that actually displays all events. You can really see how customised you can really make these event pages to really suit your needs.
And so now another thing I actually want to go over: for all of these e-mails that are being sent out, I think some of you might be worried that okay, so we have all these capabilities to actually start creating events and taking payments and keeping track of all those payments really nicely, but where are all these notifications going to go to and how do you know if your reminders are being received and how do you know which e-mail reminders or announcements are even working well?
Now we actually have a couple of tools that will actually help you do all this, all in one place. So the first thing we’ll do is, we’ll go back to Contacts. Click on E-mail Log. Now you’ll actually see, for your e-mail log, you can actually see a report of who opened which e-mails and which links did they click on specifically, so you can really see which e-mails are working well to bring people into your events, and which aren’t, so maybe which ones you need to tweak. But the most important setting to make sure that you’re tracking all this information, is to go into your settings, your organization details and in your organization details, you see two important options for events… or actually three.
First you’ll see the actual e-mail that’s going to be used when these e-mails are being sent out, so the firm address, and then you can also see the option to actually enable link tracking for your e-mails, which… I’d almost say that everyone should do this, because it always gives you more insight into how people are actually interacting with all this content that you’re sending out.
And finally, you can also set the specific time zone for your organization, but keep in mind that if you do have an event that’s outside of your normal time zone, you can actually customise the time zone for each of your events individually. So just go ahead and save those changes.
And finally, I didn’t mention that you also have the option of routing your e-mails, or of delegating who gets which e-mail. So instead of just one person getting all your membership, event and donations e-mails, you can actually customise who gets your event e-mails by using the e-mail routing feature, also found in settings.
And finally… so now that we’ve actually… I think we’ve actually really established a great feel for how you can set up events and how you can send out reminders and how you can track those reminders, but what about other ways of promoting your event? Let’s say for instance that you are using Wild Apricot for your primary website; we can also actually publish our events on multiple pages really quickly and really easily without any extra work.
So let’s say for instance we had our… just any one of your pages… let’s say for instance your news page, or something. So here we have our news page, or what you might call your blog page. Now here we actually have the option of adding a dynamic event to the list, that we don’t have to maintain; we just have to set it once and it will publish a list of all of our upcoming events right here.
So the first thing we need to do, just click in that area and it will say, insert gadget and you’ll see there’s actually quite a few of the gadgets that you take advantage of if you are using other aspects of Wild Apricot, but for now, we’ll just click on the events one and here we can actually choose what’s displayed, so how many events should we show, what’s the title of this gadget? For now it’s just upcoming events, but it could be anything you set. You can also set it to be… only display specific events based on those tags that we used. So if I put in just members here, then it would only show my Members Only events.
But for now I think we’ll just leave it to All Events and we actually also have different customised themes you can use, so if you really want to give it a custom style, you can also do that. So just click on Okay and save those changes. And here we see that when someone does come to our news page, they’ll also get a really handy event list, so that if they are interested in either the news or the event, they can go to the one that they’re interested in and just begin the registration process right away.
And now the one thing that I will go to before we do actually start to take some of your questions, I’ll just mention that I hope nobody is writing anything down, because we also have these full guides available online that go through all these details I’ve mentioned and even get into more specifics of how everything works. So once you are ready to get your event up and rolling, you can definitely use these guides or watch this video again, since it’s being recorded, or just even call our support or e-mail us with any of your questions.
So Jay, did we have any questions?
Jay: We do have a couple of questions and just to remind everyone, you can either ask questions by typing them out and then I’ll read them to Frank and then we’ll answer, or you can raise your hand and then we will call on you and I’ll unmute your microphone.
So we do have some questions to start with: So with regard to reminder e-mails, the question is, do I have to set all the reminder e-mails up upfront? I had an event and wanted to schedule a third e-mail, but the buttons weren’t active to schedule the third e-mail when I went back to create it.
Frank: Okay, this is a pretty common thing that I see happening, but the thing to make sure about is, when you go back to the event and you click on E-mails, always click on the Edit button. Now, if any of the e-mails have already been sent, it will just appear unchecked, like these are, so just check on the Send button again and then you should be able to input a new reminder to be sent.
Jay: Great. This was with regard to… I guess the first example that you gave, where you had one person registering multiple people and a couple of people had asked how you could determine the meal choices for the multiple guests.
Frank: Right, so that would depend on how many details you’re collecting, so what you’d actually want to do is, you’d want to say you want to collect a full registration. So when you’re editing the registration type, select that you want to collect a full registration for the guests as well.
Jay: Great. Can you limit guest registration to just one guest per member?
Respondent: Currently we don’t have a limit on the guest registrations, so yeah, so you couldn’t do that currently, no.
Jay: Okay. Can you turn off registration for events at a certain time?
Respondent: Absolutely. So when you are creating registration types, the other option you’ll actually see is, you can set the availability from a specific date through… or through to a specific date. So you just go through all your registration types and just set it through a specific date, which could be before the event registration is even closed. So yes, you have full control over when the registration becomes disabled.
Jay: Okay, this is a specific question: I just did my first event and had some folks register who weren’t members, so through the public registration. Is there a way to send a follow-up e-mail to just those contacts? I was able to send one to members, but not to contacts.
Frank: There definitely is; you would just need a way to be able to identify them through a search. So whenever you’re doing a search using for instance Contacts, even Advance Search, so long as you can create multiple criteria to figure out who those are, so one of the specific event criteria is a specific registration for events. You could say people who register for this event and maybe you know something else about them that identifies if they are members registering for non-member price, you can definitely search for them. And then once you do have that search, or that list of them, you can e-mail all those people involved to let them know.
Jay: A follow-up to the question about limiting guest registration; they’re asking if this is a feature that’s likely to be added in the future, so limiting to one guest per member?
Frank: We actually are working on a lot of the event registration improvements currently. I don’t know specifically if limiting the number of registrations is included, but do send an e-mail to support@wildapricot.com and just follow up with that question and I can get you a more specific answer.
Jay: Okay. When I put in the local time for an event and the organization’s settings are set for my local time, do people in other time zones see their times?
Frank: They’ll see the time that the event is set in your time.
Jay: Can you speak more about the custom macro buttons?
Frank: So I guess that’s a pretty broad question, but basically these macros, what they’re going to do is, they’re going to include both the common fields you have, so all the fields that are common to all your contacts. They’re going to include event specific fields you created, for instance meal choice, so that’ll be one of the macros that appears there. It’s really all the macros that are available to any of the e-mails that you’re working on are going to be in this list here. If there’s something more specific you would like to know about these macros, just send an e-mail to support@wildapricot.com and we can definitely help you there.
Jay: Great. Right, well that’s all the questions we have in the queue right now, so as Frank mentioned, if you have other questions or if you want to follow up on any of these questions, the best way to do it is send an e-mail to support@wildapricot.com and the folks there will do their best to help you out. So I hope you’ve learned a little something about the events features in Wild Apricot.
If you’re not already signed up for Wild Apricot, please go to wildapricot.com and sign up for the 30 day free trial and yeah, if you have any questions, once again, contact support. Frank, thank you very much.
Frank: Thank you, Jay. Thanks everyone, hope you enjoyed it.