Well in fact that did not work. Even though I marked them as archived, the import tool prevented me from loading the full database because the total number of users was above the number our account is signed up for (500 users).  Its not a big deal though--we have several users in that number that don't have email addresses, so the ...

What happens with that record when you try to activate it? If you get an error message, please tell us what it says and also person's name (send by email, not post here)

You can make this page invisible and keep it.Not sure why you mention 'pdf'... Does this help?