Internet users are getting used to — and expecting, even demanding —  greater levels of interactivity in the websites they visit. They're looking for websites that are much more than a simple digital publication. Websites that engage them in some active way, even if it’s simply to leave a comment on a news item, subscribe to get updates or ...

The original intention of sites such as Twitter may have been purely social, but like many Web 2.0 tools, it has evolved in the hands of its users. This time last year, the Canadian Marketing Association saw Twitter as a new toy for the tech savvy Millennial, “an easy, non committal way to keep tabs and staying emotionally close to our ...

Techsoup.org, one of the best non-profit resources online, has suffered an SQL Injection attack. The site was taken down promptly when suspicious activity was identified, but Techsoup account holders and anyone who has visited the site in the past few days are urged to take security precautions immediately. These types of attacks are known to ...

Has this ever happened to you? The printer jams, just as you’re trying to rush out a newsletter. Or you come up short on stationery and stamps, a few letters short of your mailing list run. Or you’re on the road with only a web-enabled phone at hand, when you remember an urgent note that must go out by mail… Some days, we can’t help wishing ...

People born since 1980 — the first generation to grow up in a wired world — have a whole new set of expectations about communication. Nonprofits who want to reach this audience need to rethink the traditional outreach methods and learn to understand how this group operates. Whether we call them Millenials, Net-Genners, or Generation Y, ...

Cross-browser compatibility has long been a frustration for website designers. What looks fine in one browser may be more or less “broken” in another, with sidebars shifted and elements overlapping... But does it really matter, how your website looks in different browsers, in the big picture of what your organization is trying to accomplish with ...

We all know that the Internet is a very public space -- but do we always act that way?  The separate compartments of social networking sites, once isolated in their own little boxes, have created an illusion of privacy where none may exist -- and now those boxes are opening wide. Consider this: Rapleaf alone has created over 50 million ...

So you've signed up your nonprofit group for a Facebook Page -- now what? It can be challenging to know what to put on your Page to make the best use of the space, especially if you're setting out to build a new page from scratch. And if you're new to Facebook, it may seem there's a bewildering array of applications to choose from. Michelle ...

''Welcome to the age of the crowd,'' wrote Jeff Howe in The Rise of Crowdsourcing (2006). In coining the term crowdsourcing, Howe pointed to the rise of the open-source software movement; to the success of user-created Wikipedia; and to profitable businesses like MySpace and eBay ''that couldn't exist without the contribution of users.'' Howe put ...

In response to our Top 10 round-up of tools for online polls and surveys, some readers asked about the best web-based tools to create custom quizzes and tests. Many of us think first of quizzes in a classroom context, so it's no surprise that some of the best free or low-cost quiz-making applications are found in the online educational sector. ...