Membership Management Software
Generic database software - like Microsoft Excel and Access - is a big improvement over paper records but it wasn't designed for associations, clubs and other groups. You need to invest time of staff and volunteers to keep it up-to-date, clean of duplicates and synchronized with other systems - website, email newsletter service, event registration and so on.
Wild Apricot has been specifically built to store member records and contact lists and link them to your Website and other software tools to automate and streamline administrative tasks for clubs, associations and communities.
Here's how Wild Apricot can free you from the limitations of your old membership management database:
Desktop software like Microsoft Excel are the most common ways for small clubs and organizations to keep track of their members. If that's how you do it, you can identify with these common hurdles:
- Ongoing struggle to ensure data is consistent in a single 'master' list
- Multiple copies of your contact list being updated by several people at the same time - making the reconciliation a nightmare and figuring out which members are fully up-to-date downright impossible
- Combing through emails, faxes and payment slips to reconcile registrations and payments
- As different people come up with different ways to store notes and
common member attributes, your list becomes very large and messy,
impossible for anyone to decipher
- There are numerous duplicates and outdated records in the list
Sending the member database around via emails is clumsy and
inconvenient. Requiring every person to come to the office to
access the master copy is not realistic either.
- Get your current list online in a matter of hours. There is no hardware to buy and no software to install and maintain. Open a demo account, transfer your current member list from Excel file, point and click to change system settings and demo it to your colleagues and fellow board members in a few hours
- Keep your data secure. Modern computers require you to keep up-to-date with security patches on a daily basis. Most people fall behind with their PCs - and become an easy prey for viruses, worms and spammers. Wild Apricot's system security is designed and maintained by a dedicated team of professionals
- Involve your board and volunteers - in 5 minutes you can setup another person to work with the system securely with their own password at the place and time of their convenience
- It's always up-to-date. Wild Apricot provides free new versions as long as you are a subscriber - and you do not have to do anything, the system is updated and data is converted automatically and ready for you when you log in
Wild Apricot's member database is automatically integrated with your website and many other organizing and communication tools. It takes care of the manual administration hassles, saves your scarce time in many different ways:
- Each event registration is automatically linked to the member record and contact information is pre-filled. Members automatically get the right pricing based on the membership level
- New members are automatically granted access to appropriate website functions - and lapsed members are locked out
- Once an online member application form is submitted and dues are paid, the record appears automatically in your member database (and you get a notification)
- Each member can go to your website and securely login to update their own contact information, register for events, renew and pay membership dues
- Current members have access to a private website area (member intranet) where you can provide valuable resources for your members and enable them to interact via discussion forums and blogs
- Put up a member directory page on your website - either for the general public to look up your current members - or a private one for members
- Automatically send event notices, confirmations and renewal reminders to your members
- Quickly reach out and contact your whole membership or any selected group via a built-in email tool.
Setup Hands-off Membership Application Process
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The membership application process is fully automated, including the online credit card payment. Customize the application form, structure your member list by membership levels, setup email confirmations. Monitor new applications on your member dashboard - and generate membership income reports instantly.
See more: Member Applications
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Easily Automate Membership Renewals and Recurring Payment
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Define rules and renewal policies for different member categories. Setup monthly, quarterly, semi-annual and annual memberships. Use recurring payments. Automatically send renewal reminders and let members renew online.
See more: Membership Renewals
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Service Members Better And Save Your Time with Online Member Portal
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Wild Apricot online portal let's you put your members in control - and save your own time. Here are some of the self-service functions:
- Online member application form,
- Secure login for each member to update contact information and renew and upgrade membership.
- Access to member-only web pages (member intranet),
- Online event registration.
See more: Member Self-Service
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Instantly Publish Member Directory for Public or Secure Private Access
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The online member directory is directly connected to your contact database. It can be made public or private, customized to meet your needs and integrated into your site. It provides powerful search tools - and ensures privacy and security.
See more: Online Member Directory
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Communicate with Your Members and Supporters - and Connect them Online
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Energize and organize your community and supporters with a professional and up-to-date website! Let members interact through the blog and discussion forums. Reach out via your member intranet, use email tool to end newsletter or targeted emails.
See more: Member Communications
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Effortlessly Maintain Up-to-Date Member List and Contact Database
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Structure and organize your database by membership level. Easily import your current list (and export it back in Excel format any time with one click). Lookup member records quickly and review transaction history. Select groups of members and send targeted emails to them. Generate membership dues income report and monitor membership list via online dashboard.
See more: Member Database Management
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