Wild Apricot Reviews

Read Actual, Unfiltered Results of our Customer Satisfaction Survey

Any company can hand-pick a few endorsements from happy clients, and package them up nicely to show to the public. We used to have a web page like that - see old testimonials. But who wants to read a lot of carefully selected (boring) positive testimonials? Instead, we've opted for full disclosure.

Twice a year, Wild Apricot conducts a Client Satisfaction survey. Our most recent survey (in November 2010) received 441 responses, although not all respondents chose to reply to every question. What you see on this page are the charts and quotes from each of the key questions we asked customers about Wild Apricot.

So go ahead, see what real Wild Apricot clients think about our software/service - the good, the bad, and the brutally honest!

Index

  1. Overall Quality and Reliability
  2. Ease of Use
  3. Technical Support
  4. Help Documentation
  5. Would you recommend Wild Apricot?
  6. If you were to recommend Wild Apricot to others, how would you explain
    what Wild Apricot is / its benefits?
  7. What aspects/functions of Wild Apricot do you find the most useful and why?
    How did it benefit you and your organization?

 

Overall Quality and Reliability


 

Ease of Use


 

Technical Support


 

Help Documentation


 

Would you recommend Wild Apricot?


See for yourself how easy to use and affordable Wild Apricot is:

- Key features and screenshots - From $25/month - No credit card needed,
  up and running in 5 minutes

 

If you were to recommend Wild Apricot to others, how would you explain
what Wild Apricot is / its benefits?

Open-Ended Response Answers:
# Customer Comment
1 Membership based software solution that helps you manage members, levels, events and event registration. Some of the benefits: database management, payment and/or dues collection, lite email marketing, ability to link to online payment tools and it allows you to easily stay connected and communicate effectively to your members. (I am typing this in my iPhone. Please forgive any misspellings that I missed. Thanks)
2 Especially for start up orgs and those with limited funds, WA provides a very adequate package that can be implemented with little or no web design experience.
3 I just did this. I point out that: - It's hosted. No hosting plans, limited need for web geeks (depending on the sophistication of the site you have in mind. - It's designed for end-user maintenance. You don't need to learn, purchase, load, maintain and use a web authoring tool. No FrontPage, no ColdFusion, no Flex, etc. If you have a Mac or a PC with a browser, you're ready. - It allows for many hands. You can get away from the "only David is allowed to touch the website" nonsense. To lessen volunteer burnout you can get many hands, dividing the responsibilities so that no one poor sod gets stuck doing everything. (A common occurrence in non-profits.)
4 Membership CMS super easy to use.
5 I'm sorry, I just ran out of time to do this (and that counts the 20 interruptions I had while I was doing it.)
6 Not able to recommend it yet - just because I still don't completely know my way around.
7 Easy content management. Steadily improving membership management. Easy communication with members. All enhance the value of our website to our members.
8 I actually DO recommend you and what I tell them is that it's quick to set up, easy to use and maintain, has most if not all the functionality any organization needs to get started online, and very affordable. I'm sure I've created several new users for you over the past several years. :)
9 WA is everything you need to maintain a member based organization.
10 Its a wonderful database tool for membership tracking.
11 Not sure. Too soon yet.
12 I would explain to them how it works as a member management database along with collecting fees for membership, sponsors, and events.
13 affordable, reliable web based membership database management tool which is pretty darn easy to use
14 It does provide a good membership management package, but you do need a bit of technical savvy to get it set up properly. Once in place, though, it works very well.
15 Integrates all of the functionality a membership organisation needs - web site design, membership records, email communications. Great support.
16 the price is the most important to us as a club....
17 Wild Apricot is the first software chosen for the KSA. It allowed us to keep track of our membership orgranizations, bundles and bundle members. It is user friendly once you do get use to it. If taken the time to learn it in depth, I am sure that it will serve it's purpose overall. (I have limited time because I work for the CRA but volunteer for KSA so I'm sure if I had more time, I would find it more user friendly. I will say that I've gotten use to a lot of it over the time I've been working with it. Also, we have just hired an Executive Director so perhaps going forward the transition will smooth out.) THANK YOU WA!!!
18 Easy and brings most of the functions a Club would use together
19 See question 12. And thank you!
20 I would just drool and blabber on about the aspects of saving time, energy (physical as well as green) and having confidence that the members will be contacted timely.
21 Basically save a whole lot of time administrating a website, letting people know about what you have to offer and making financial transations.
22 The big plus, from my perspective, is that Wild Apricot looks after support. The service just keeps running, with no need for patches and security fixes, ... at least no need from the user's perspective. That's a very big plus for a smaller organization.
23 I'm out of time to give this a thorough and thoughtful answer. But I would recommend your service and have done.
24 Total membership management and webpage system.
25 I would just recommend they visit your website to learn what you offer. I guess I would also suggest they visit ours at georgiaaiha.org.
26 Good basic membership site that is easy to use, even for techno-phobes.
27 A very simple well thought out software that is easy to use and pushes your membership and event functions out of the office and into the hands of others reducing your admin time.
28 Simple to use even for non-techies, and the integration of membership management and website.
29 I would explain that Wild Apricot is a site that helps you create websites for a reasonable price. I would also say that it requires some extra time and some reading to set things up appropriately.
30 For not for profits who operate solely with volunteers located throughout the US, Canada and Internationally, having all information in one locations accessible from anywhere makes transition from one member to another much easier AND nothing will get "lost" in someone's attic.
31 Wild Apricot removes the hassle and stress from creating and managing your organization's website, freeing you focus on your online content and objectives.
32 Easy website creation with a professional look...Helps with member/donor/contact communication...Good donation tracker...Availability of pages that are for the public and those that are for members only...
33 Easy to manage members and a website -- don't need to have an IT person on staff or on call.
34 Same as above.
35 WA is an easy to configure, easy to use, robust, and well priced web site solution for small not for profit organizations.
36 Affordable for product and easy to use
37 Wild Apricot is an easy to use internet based tool for membership and event database management. It does not require extensive database construction knowledge and can significantly cut administration time.
38 Instant membership management system with bonuses like event schedule and donation system. No programming is required.
39 I would say our non-profit uses it for the ease of members joining/paying online, keeping track of events/calendar, etc.
40 Value, flexibility, and speed are the three things most important to my peers. The cost per feature is less, the user control adds both flexibility and speed, and the updates keep coming at a good rate, with appropriate customer input.
41 It allows the management of a variety of tasks in one place with one login and one bill to pay.
42 The site takes a lot of the heavy lifting of your back. It can manage memberships and event registration and the like. The templates are fine and help you get up and running that much faster and can be modified if you have some basic skills.
43 It's a simple to use membership management site which handles all of your records and accounts, and runs all manner of reports for you, starting from very basic free site upwards, still at very reasonable prices.
44 Hassle free web platform. Set it up and relax.
45 Dashboard feature, many useful tools to manage various memberships.
46 Easy accessibility; streamlines operations for small staffs; and with adding administrators, potentially moves some of the work to a board if necessary.
47 I like some aspects; the admin screens are nice to read.
48 You 'get' the charitable sector and you cater to us. We are not a bunch of techies, we are a bunch of people who care and are trying to make the world a better place. You take the voodoo out of it and allow us to get on with doing great things.
49 Easy to use. One stop shop for online payment, registration, website and membership database.
50 I am working on my marketing material for Webbright. This will include information about what Wild Apricot is, why we recommend it, and what services do we offer. I will share more later. Hope this helps!
51 When I've described it to others, I usually start by explaining it is meant for smaller organizations that need the ability to control some of their functions, like I mentioned in #12, without the heavy expense of web development. Pound for pound, WA is the MOST cost effective tool for these organizations compared to any other service on the web right now.
52 Wild Apricot does nearly everything member-based organizations need - from website hosting and design to event registrations to donations and member management. And it's so easy, even the non-technical folks can use it!
53 It can be self-managed, lots of support documentation and flexibility of page set-up but most importantly membership management is great.
54 See above - I talk about all the money and time we save and how much more efficient WA is than all the other products combines.
55 All membership functions within one location!
56 Most important is it is user friendly and support is amazing. Next I would mention the variety of ways it lets you communicate with members (web pages, RSS blog, email). Finally, I would mention the way it makes online registration and payment for events easy (though there is the bug regarding failed payment I mention above).
57 Ability to create useful membership site functions - flexibility, ease of use
58 I'd say Wild Apricot is software that takes a lot of the drudgery out of managing a small organization online and that it provides almost all the management functions one needs in one place. I'd also have to tell them that they'll probably have to make a few sacrifices: they won't get absolutely everything they want, but the features that are available are well worth giving up a few things. One size can't possibly fit everyone's needs perfectly. Wild Apricot covers enough bases that others should be well-satisfied. We are.
59 A management system that resides in the cloud - designed to enable association management, with modules appropriate for this.
60 It just works.
61 Once we understand all the possibilities, I hope I'll be able to tell colleagues that Wild Apricot makes it extremely easy to show your wares in eye-catching ways, extremely easy to keep the site lively and fresh, and extremely easy to manage your organization's business. High hopes...
62 I don't know how I'd describe it, but it is useful for managing membership databases, events and your website. I'm more or less happy with it, but it could be better.
63 I would tell them that while the designer aspect is somewhat limited, it is a great, time saving membership package. From my research, it is the best software for membership organizations within a reasonable price range for organizations with limited budgets that I've seen yet. Keep up the great work in improving the options!
64 Simple, inexpensive, low-risk association system, provided by good people, that will help you avoid "managing by Excel" and improve member services.
65 Reasonable cost, easy to build sites, excellent integration of membership and event data; ability to track payments.
66 Top-notch in terms of functionality, people who care about their product, inexpensive (but not cheap - i.e. not cheezy-looking), functionality continues to improve.
67 For organIzations who want member only areas with unique logins for each member.
68 I would just refer them to your website. There is enough information there and it is well done. I wouldn't want to get in the way of what you have already provided.
69 I would suggest that they first explore our website and sign up for a free event to see how the registration process works. If they like what they see, I'd explain all the plusses and minuses mentioned above.
70 See above ... and much more. I'm respected in my industry ... I've built websites for friends and clients ... I have a journalism, marketing and nonprofit background ... and it's the best system that I have ever seen ... and getting better with each and every update. Moreover, it's priced well for the features and the outstanding customer support.
71 I'm sure it is a good fit for many organizations but it has many inconvenient quirks for us..
72 It is easy, user friendly, and helps keep our non-profit better organized
73 I would say it's a great way to build a custom website.
74 I say that it is a great system for non-profits, affordable, and easy to use. It has really helped our organization!
75 Good for tracking membership for small organizations
76 Excellent site for managing association memberships, renewals and events. Easy to setup and manage with moderate technical abilities. Good support services and lively user community so you're never alone with a problem to solve.
77 It is the best thing I have seen for managing social clubs, events and charities. Simple and effective - all built-in.
78 BAsic CMS with good membership management slightly let down by inflexibility of acces to database and the formatting of directories. Cheers, Phil Swallow
79 I would tell people that it's a system where everything is integrated. GREAT explanations plus intuitive WYSIWYG. I've looked at all sorts of membership management SaaS software, but keep coming back to WA because it does what I need it to do without a lot of hand-holding from the company. BUT if I DO have a question, the replies have always arrived VERY quickly and courteously.
80 I have passed it on to other state organizations - showed it to western region state organizations last month. Usually just highlight the low cost and ease of use.
81 this is a low cost way for novices to get access to secure database features in a website. The price of stability is the constriction of the safe enviroment.
82 Extremely easy to use, manage & edit. Allows easy membership & events with paypal & creditcard. Very low cost & streamlined.
83 Ease of use. Many features.
84 It's a website/database that you don't have to be a website designer or techie to set up for your club/nonprofit. It serves your members better in so many ways, and does a lot of the work for you and your volunteers/staff. It also makes it much easier to attract and get new members, since it's so easy for them to sign up and pay on line. We are attracting more younger members, since that's how they want to do business, so we love it!!!
85 A robust online solution that can be implemented quickly, is maintainable by non-technical people, and greatly reduces the administrative time required for web site maintenance, membership record keeping, and event tracking.
86 For a volunteer organization like ours, WA enables us to have a professional looking site created and maintained by non-technical women..the cost is quite reasonable as well.
87 Wild Apricot is a self-contained Web site system that merges easy-to-manage Web pages with a robust back-end and marketing functionality (event notification & registration, membership database, email newsletters). It helps organizations save time and money in order to focus on core objectives.
88 Great for non-profits who need membership management.
89 Very easy to use; still needs some customization
90 Great for membership management and communications. I would recommend WA to anyone who has a group of members and wants an easy and quick way to manage them online with their website. Great online documentation and tutorials (our old service had NONE, can you believe it?) The price is great too! Good price, good product, good customer service. You can't beat that!
91 WA takes most of the labor out of my database management and membership reminders. I wish more of our members used the site and we won't be spending more time with it until they do.
92 It's easy to use and it allows for flexibility while maintaining simplicity and stability
93 Wild Apricot is a membership-focused web application that is easy for people to use and set up who don't have a strong computer background.
94 Ready-to-use software to create/adapt the public part of a website, offering at the same time the possibility of online registrations, automatic event announcements, keeping track of finances (memberships and events), And it is all extremely easy to set up.
95 I would show it to them..
96 Takes care of the financial and data management aspects of membership with an easy to use interface for organization admin as well as member self-service and new member self-signup.
97 WA is an all encompassing off site software organization that can handle as much or as little of the day to day operations of an organization.
98 It is the best by far with the software design and ease of use, especially when you factor in the costs.
99 Very user friendly and easy to use. It's a great product for a small nonprofit organization who is looking to cut down on administrative tasks.
100 It is a sophisticated, subscription based website and database tool for membership organisations with good e-commerce and finance facilities.
101 Has everything to offer at a reasonable price- don't change.
102 I am still learning
103 Good system for orgs with limited staff/technical skills or without resources to have a custom website done.
104 I have recommended WA to a friend (she uses Memberize and complains about the lack of customization she has, for instance she can't delete the memberize advert from her site) I told her WA is easy to customize and very easy to use for non-techies like us.
105 it's a great, simple, mostly all in one solution that handles 80% of the small member organizations needs for a reasonable price. another 10% can be added with some tweaks/3rd party solutions and the rest probably you can go without
106 Wild Apricot actually covers three software areas that associations need, or will need soon, on the web: Content Management, Contact Management, and Transaction Management. Lowest priced, best value we've seen. Software service is improving quickly on a regular basis, the past year and a half have had significant improvements and we expect that to continue.
107 One source for membership list management, member commuciation, e-commerce and a professional website managed by folks with no more skills than those needed for their living room computer. Allows us to concentrate on our organization's mission by simplifying all the necessary tasks listed above. And all for just a few bucks a month.
108 We mainly use it for events, although i know there is much more to it. I would say it's a fantastic registration system, and a great website for any member oriented organization. I would say it works "out of the box" without any technical headaches, and without needing a lot of technical skills. And, i love the fact that you can try it for free before deciding! That's what allowed me to implement; i had it up and running before i even had to tell/ask anyone about it.
109 Simply an easy comprehensive way for membership associations to utilize online member only functions and make their web site user friendly and easy to update and maintain.
110 #12 above. Also would say that while there are a few minor problems (described ealier) that need correcting, overall is a great system at a reasonable cost.
111 A great solution for nonprofits on a budget
112 We have an Apricot "go to" person that actually does conf calls with other chapters and walks them through our site as a preview to what they can do. Our web page is current and colorful. We love it!
113 Versital!
114 I would invite them to view our site.
115 Again, I use it for conference registration.
116 Anyone who wants to know what member management is all about can try Wild Apricot because your initial start up fees is cheap compared to others..
117 Ease of use, affordability, complete solution.
118 I have a whole write up for that, but in most cases, when people find out they can have their member database and their website talk to each other and their members can update their own data, they are sold. Then when they go in and realize they can do almost everything they need to do to get a website up and running in-house, I look golden.
119 An easy-to-use web design tool that allows you to create a professional-looking web site with no HTML experience. Exceptional support and very reasonable host fees. And the membership functions are the best i have seen.
120 Amazingly easy to do complicated setups. A little restrictive, but that comes with pre-developed formats and routines.
121 The financial and membership functions along are worth the price. It is made for someone like me who has not accounting background. The ability to integrate with a website is perfect for us as a small non-profit organization who operates through volunteers.
122 This is a great way for many hands to make light work when it comes to a volunteer-based organization's website. You would have a huge market with schools. Fine tune a few settings to accommodate that group and you'd be set. Please contact me if you'd like more input.
123 A quick and simple option for creating a complex website for non-profits.
124 I recommend it all the time for all the reasons mentioned above.
125 It's an economical option for small non-profits with lots of features to keep associations running smoothly.
126 I would just say it contains everything you need to run an association (website, membership, calendar, forum, even though the forum is a bit week compared to phpbb for example)
127 N/A
128 Its a user-friendly web front end which (as far as I can tell) has two databases behind it, one for membership info and one for event registration. It has a collection of other stuff such as forums, document management, email facilities, reminder systems, directory functions etc which are all very useful to a medium-sized 'not-for-profit' organisation like ours.
129 Unified database of contacts is huge benefit. Easy for non-technical users to edit website pages.
130 I'd explain it is a electronic database which helps organize and communicate with members, and create a web presence for them.
131 Wild Apricot allows you to control all aspects of your website and membership management. Administering your own website saves money from having to call a technie every time you want to change something on the site. Having your contact database integral to the site, and being able to send email newsletters and invitations from the site, streamlines communications, allowing individuals to control what messages they want to receive from you. Recording every piece of money someone give you builds up a financial profile for more intelligent and targeted fundraising campaigns.
132 For us the benefits have been enormous.. the fact that you can easily create and publish events / webpages withoug being a web designer as well as the information the system "manages" has minimize a lot of manual work in our organization.
133 Membershuip / event management platform.
134 easy to use
135 Wild Apricot is a membership/event management service that automates all the tasks to run a successful organization. It is easy to use, affordable and reliable!!
136 I encourage all businesses to build a community - ergo they need membership based applications. People join - business builds a data base easily
137 I have recomemeded your site to two other people that were interested in building a membership site because once you get the interface down it really is easy to build pages. (one is a member of my site).
138 Simplified membership management, easy to use, constantly being improved.
139 I have previously covered the answer to this question.
140 I would explain Wild Apricot as a membership database that helps members showcase themselves as well as register for events for the organization and helps us be more efficient and organized in planning for our events and providing value to our members.
141 I would explain how we, as a small private non-profit, use it and summarize features we use and others available that we'd like to use. Benefits - cost effective, great site for those who want to develop and maintain their own website, many design options, etc.
142 If their operations matches with the functionalities Wild Apricot provides, I'll just say "Go and watch the video, read the tutorials if you have time and don't forget to compare the pricing. If you're game on it, I'll walk along with you. It won't take much of our time!"
143 All in one package, complete needs for any club or organization that deals with membership and membership benefits.
144 that it will provide interactivity to your website, such as mentioned in #12 above. The on-line renewal has signficantly boosted our renewal rate and our membership is up about 10% this year, we give WA a good deal of the credit for that. I feel the team at WA is sincerly working hard to deliver a great product and cares about their customer base.
145 Wild Apricot lets non-professional web masters build a site that is professionally configured with great options; but is designed for a organization to optimize membership and contact databases.
146 What sold Apricot to me and what I would explain to others is the accessibility across a wide geographical area, the functions available, the ease of use, the payment structure by size of organisation, your prompt assistance and response to user requests, your ability to stay at the leading edge of technology and making it available to your users.
147 Easy for the non-tech.
148 Easy to use.
149 Membership management, reasonable price, good support, easy web design.
150 Easy to use!
151 Collaborative organizational networking tool
152 easy to use, integrated, very accessible.
153 Great features for a price. You can have a full running membership site for a low low price.
154 Love the try before you buy option. It really lets you get a sense of wat is possible.
155 Membership and event planning software.
156 I say it's "membership management and web management all rolled into one service."
157 too much to type and i'm too tired, i would tell them in person, not type.
158 WA provides a $5/month website front for $100/month.
159 For organizations/groups you don't have to reinvent the wheel to have a fully functioning website. Thanks you guys, from a very happy customer.
160 It's quite comprehensive. Room for further development and ease of usage but possibly the best solution out there for a not for profit.
161 I like that it is web based and that your website/database/events/blogs/membership are integrated. And that the things that you can do are fairly simple, clean to set up.
162 WA brings together all the different needs that an organization has into one location. We can do everything we need through WA instead of having different applications, services, etc. to do all the different tasks we need.
163 Great tool to manage a member-based organization, especially one that hosts lots of events.
164 I'd say that Wild Apricot has listened to the voice of not-for-profits all 15,000 of their current customers and in being responsive to those needs and requests have developed software that is second to none in providing not-for-profit groups with professional, fully functional websites that can be managed by members with non-technical knowledge which creates empowerment and educational opportunities for the people who are passionate about their cause, sport or other special interest. Yay!
165 It's ease of use and its affordability.
166 The ability to keep track of memberships, renewal, payments, and event registration make Wild Apricot a great solution for an organization or association on a limited budget.
167 User-friendly SaaS app.
168 see 12
169 I recommend it by explaining the time savings it provides. Prior to using Wild Apricot I had to process memberships by hand, enter data by hand, publish the directory by hand, process payments by hand. Now the members do the work for me by registering and renewing online, including the payments. No more trips to the bank!
170 We like it, i would recommend other to use it. I would be able to comment on how it compares to other sites as I dont have the knowledge to know what it takes to creat a really fancy flash site instead. Do you know that google docs can create surveys as well? with tracking files automatically created and for free? Cheers!
171 NA
172 I have recommended it to others as a cloud membership/association management solution.
173 I just show 'em :-)
174 Easy to get up to speed, able to set up site with multiple editors, excellent help documentation, affordable package solves most of our Chapter's needs.
175 Wild Apricot is a great system for organizations to keep track of their members and membership dues. A roster is also provided for all members. The benefits: The actual payment and bookkeeping is very accurate and easy for me and also for all the members.
176 membership management. Slick saas system!
177 online database and easy-to-create & host webssite
178 Easy for a novice to learn the basics for site maintenance.
179 It is a membership hosting and software for nonprofits and other membership organizations.
180 The biggest is the ability to communicate with your members either through the site or mass email.
181 See question 12
182 Easy to set up website if you want something simple.
183 Membership, Event, and Communication Management all in one. Save time, money, and headaches with Wild Apricot!
184 WA is an all in one content management tool that not only allows simple and immediate publication of web content, but allows Peninsula Shops to create it's own market place that our members and community can feel a part of!
185 Very good product features for the price.
186 The ability to save money making your own updates with considerably combined features.
187 Great template based website builder for membership organizations. Makes posting meetings and managing member info super easy.
188 all inclusive, affordable web content and management system.
189 Can't write that up now-- I'd just tell them it's a great and easy to use sytem, very flexible, and very customizable.
190 It's membership based, so if you need a site that is centred on members, I have yet to see anything that is better value than WA.
191 Would not recommend.
192 Ease of use. Helpfulness of all the Apricots. A budding system where you get a lot for your money.
193 Best tool available for small membership-based organizations that can't spend a lot of money on website design and maintenance.
194 Anyone can use it even if they know nothing about art!
195 A very good membership software that is scalable to organizations of any size.
196 Will comment on this when I have achieved setting up a system to suit our requirements.
197 It's so easy, you can pretty much set it up and forget it and the functions continue to work. I went from spending 30+ hours of volunteer time a month processing membership paperwork for an organization with only about 200 members, to probably only about 30 minutes a month because I can just log in and "click" approval. DONE.
198 A very good and cost-effective solution for most needs. Excellent support - really important!
199 It is easy to get started without needing the skills of a programmer.
200 great for non-profits, orgs and clubs.
201 Wild Apricot made it easy for my non-profit to set up a professional looking website that has commerce. It is super easy to keep the site updated and has given us the credibility of a larger organization.
202 Great way to manage members when you need them to be controlled and paying
203 same as above
204 I have a flyer I send out with the top 10 reasons to use it
205 Back office for Non-Profits and trade associations.
206 Member based application is very good
207 WA is a membership and events software management system that works well for smaller organizations and the cost is reasonable.
208 It is a template-based membership web development site that provides extensive capabilities yet is relatively easy to use.
209 membership based web service
210 Very easy to use for those that are not website savvy. Any dum dumb can use it.
211 A Membership management system that also has web site page development features!
212 You can do it - Yes you (to whom I am talking to) can really do it - You don't need to pay some high priced web designer with a fancy name and office - thousands of dollars! Oh and the when something changes you don't need to go back to them and pay them to change it!!!! I have spent $20K and more on a website and then was told they wanted a fee for every change - I LOVE YOU DUDES!!!!!
213 I'd say it is a full membership management and contact system with ability to handle just about anything a member based entity would want.
214 All encompassing!
215 The member management software saves a ton of data entry for me. The same for the event registration form.
216 Significantly reduced costs, easier to use than most platforms.
217 Member management covers all the bases
218 Be literate in website design.
219 Not ready to do that yet.
220 See above.
221 Actually, I was the one who recommended Wild Apricot to our board and sold them on the basis of functionality and time savings for individual board members who previously were managing member renewals and meeting sign-ups manually.For the most part, I find the overall site easy to navigate and use. Keep up the good work. Joel
222 If I were explaining it to a non-profit, I would tell them that it is a great way to grow your organization. It centralizes all of the data and functions you used to have in different buckets and on different locations into one central system, so that the Board can turn their time and attention to other matters instead of worrying about the website. For a small business (higher ed consulting) I would say that Wild Apricot, although designed for non-profit organizations, is a simple, all in one solution to managing your customer base, website, and business events all from one place. I love Wild Apricot! It really is simple to use once you read the instructions. :)
223 I have them look at our page and use it to sell itself.
224 Makes it easier for non-profits to maintain a professional organization on a budget.
225 WA provides easy management of association memberships and events. It is reliable, fast and simple.
226 An inexpensive all in one solution. There are better solutions for every aspect of what Wild Apricot provides, but they are in pieces and not integrated as Wild Apricot is. It is the perfect application for new organizations but be prepared to out grow it.
227 Full featured suite of tools for membership organizations with very competitive rates and no start up costs. Exceptional value and easy to maintain.
228 integration
229 It is a WYSIWYG content management system with a built in club management system to keep things organized and in sync with the membership rolls
230 It is fairly user friendly and after some tweaking...it really makes the membership management more efficient.
231 easy-to-use all-around website management program
232 Poor front end, useful back end for membership based organizations.
233 I'd say it's a somewhat cookie cutter web-assist tool that allows you to create & maintain your own website with ease.
234 I would say that it is a very good option for a non-profit that does not have a lot of seed money and needs a startup site.
235 Things I have pumped: 1) integrated approach 2) sliding scale for fees 3) relative ease of website updates
236 WA is a membership management workflow website dealio. Its pretty easy to point-n-click your way through a decent looking website. it looks like its got all the CSS things that a true professional might would ever want to make their site look however they want. But for us dummies out there it's pretty easy to use too.
237 SUPER DUPER helpful people
238 Total membership management tool.
239 A relatively inexpensive organizational membership management website that allows you to quickly setup a public facing website to share information, announcements, etc as well as have a member maintained profile database, online event invitation, registration, and payment tools.
240 I would recommend Wild Apricot as it has a lot of very useful features, but I would also say that it can sometimes be unintuitive where to locate things, and that its hard to organized all the information for individual contacts. You have to look several places to get all the details on their contact info, what discussions they contribute to, and their payment information.
241 A great option for non-technical people to build an impressive website with many features and tools.
242 All in one solution, easy to use, and a good value for the money.
243 easy of use and customer service.
244 The ability to have one member database access 24/7 by board members as well as the membership; maintain an up to date membership directory for members to search and contact each other; easy website maintenance. Company shows continued efforts to improve the quality of the products for its customers. Allows customers to have the ability to provide suggestions for future upgrades, changes, etc.
245 Extremely powerful membership and event tracking software. One other Thing: One of the folks in our committee continues to refer to it as Wild Orchid (Google Wild Orchid if you don't get it)!
246 Great system for non-profits to get a website up without needed a tech person on staff.
247 You can get web templates from most hosting services - but it's the membership database management that's the seller for us.
248 Primarily, the biggest benefit for us is the membership management and, secondarily, event management.
249 Great for clubs that want a website with a database where they can upload all the members without waiting to the members to configure their profile. Event management is also pretty good.
250 I would recommend Wild Apricot to smaller organizations and professional associations or groups. It isn't really geared toward helping larger organizations or associations.
251 When you find your non-profit with 20 different problems the chances are that Wild Apricot will solve most of them for you if you can afford it.
252 Wild Apricot is geared to small groups and organizations.
253 Functionality for memberships.
254 I know of another non-profit that has announcements, news and events that could really use this. They are not very technical but also don't have a lot of money to pay someone to do page updates.
255 Ultimately, I would let them know it is a very flexible software!
256 Easy to use- savvy, clever thinking, great customer service..
257 It is a great tool to keep you and your organization organized.
258 Cool, easy to learn
259 The all encompassing web member organizational management tool
260 The automation saves so much time and cuts down on the amount of human mistakes. I can access and update the site from anywhere.
261 I would call it a "club" software. Very affordable, no separarte hosting fees, excellent customer service, frequent upgrades, however (as expected) is somewhat "canned" and might require some work arounds for a club's unique issues.
262 Easy to use, cheap if you need it to be. And superior support in that you guys really take suggestions to heart!!!

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What aspects/functions of Wild Apricot do you find the most useful and why? How did it benefit you and your organization?

Open-Ended Response Answers:
# Customer Comment
1 The ability to set up events and manage attendees.
2 Search functions
3 Like combination of a website, contact database, broadcast email and event management all in one package.
4 No surprise, it's the web self-service membership management features. We have a limited volunteer corps, so anytime we can reduce the workload on that corps by providing self-service features, we've done well.
5 Members management
6 Website design and maintenan:-ce are great. Although still struggling with domain name. Best thing is the information we are able to impart and easily update.
7 Easy content management has helped us keep our site fresh. News (blog) helps keep our members up to date. Forums have helped us reunite owners with lost boats and docks. Email blasts helped us keep our members up to date on the recent municipal elections.
8 The member management and the ability to shoot out a group email or eNewsletter are by far the biggest benefits to MBPA. We have a farflung membership spread over a 7-state service area, and with your software we have been able to bring back a nearly dead group of only 4 active members to a thriving one of 80+ members and growing today. No way would we have been able to do that without Wild Apricot or a similar service, which is why, when we committed our small group to coming back from the dead, identifying an appropriate website service and signing on with you was one of our first priorities. We haven't regretted it at all, and in fact I think it was critical to our new growth and will continue to be key to our continued success, no doubt.
9 Online membership applications, renewal, event registration and the forums. We just need to be able to show and discuss our pictures, so this happens on Facebook instead :(
10 I'm excited about the membership database tool and the tracking features it offers for members who sign up for events. etc. And, I also like the feature of my members being personally able to change their profiles as needed.
11 Not sure
12 Membership management. It allowed us to cut out our paper handling.
13 Automatic emailing of membership reminders and online payment collection.
14 1. Membership Management 2. Ability to process credit cards 3. Ease of management, no special tools required but a web browser 4. Event History - Total attendance, members/non-members, credit card transactions
15 renewals and events registration and online payments.
16 At present, the membership management system is wonderful and saves me so much work, so there is a definite benefit there. Since moving the Members only page to your site it has meant that they only need 1 password now.
17 Still under development, ask me in six months. We go live in February.
18 What I would find very usefull are wizards that allow the program to be customized
19 Postings are prompt and get the word out to our membership in a timely fashion.
20 Made it easier since Paypal system connected to membership portal- great. Made tracking finances easier and helped allow international members to join. Helped our org. have multiple people look at real-time membership stats.
21 Email, Blog, Membership tracking and events.
22 The HUGE benefit of Wild Apricot is that it will allow my non-technical customers to support and maintain the website themselves with nearly no learning curve.
23 The email notifications. Even though they are ignored by the recipitant, it keeps me from having to check, print and mail renewals. And I like the notations on their record.
24 on-line payments
25 Easy updates of webpages, bulk email of contacts and the recent financial changes
26 I find the basic limitation of a focused service to be attractive. With Drupal, anything is possible, ... but could be a royal pain to implement. With Wild Apricot, only some things are practical. This significantly simplifies the interaction with clients.
27 Member database online. Event registration. WYSIWYG editor for admins who do not have html experience. No extra fees for using PayPal's online payment ability.
28 The many functions of the webpages have allowed us to have an amazing site that our members find easy to use.
29 I had been the site developer for our organization for several years. I needed to turn over responsibility to others who had minimal experience working with html or web site design and maintenance. Having online meeting registrations and membership renewal was a major benefit for us.
30 I like the news-blog, events calendar, and ability to charge for individual events.
31 Accessibility from anywhere. Ability to share database across various members in many locations. Great gui interface and ease of use.
32 Integration of membership management, communication with members and website.
33 The ability to change content immediately is nice. Wild Apricot enables us to do this without contacting an outside source.
34 Since we have one major event a year, which is still to come, I cannot respond to this at this time.
35 The ability to add blogs and discussions in the private area. This really helps clients with members all over the place who need to collaborate between meetings.
36 easy to use, simplified renewal process and event registration for member.s
37 Webpage creation is simple. Tracking members and donors is very useful--good to have it all in one spot. The website gives our organization more credibility.
38 Easy to do/update pages
39 event registrations easy to link to events and documents the event widget for the home page
40 It has saved us lots of time and money. And it has provided security since it is web-based and flexibility with work schedules as we can do work from home.
41 full textual search - this was a major limitation of our old system.
42 Registration functions, CMS website edits, automatic response capability
43 Membership and Event Management. The built in tools to send confirmations, invoices and notices has cut admin time in half.
44 Broadcast e-mails to specific member groups; nice calendar function; integration with PayPal; automated annual renewals.
45 Integration of public website and membership management (which is what you are all about)
46 Easy to organize events. Easy to see memberships levels and renewals. Administration functions are great. Exports are great.
47 -create website quickly -manage membership -collect payments -set up events, calendar -email blasts are basic but useful
48 I haven't had the time to play much, other than to make updates periodically. Wish I could get more into it, but I haven't enough time.
49 E-mail broadcasts and the ability to target different groups is very important, as that is our primary means of communicating. The new financial functions are proving to be very useful, and keeping membership records up to date is easier than my previous provider.
50 Membership database and online application. It's my hope online application will grow our membership as it's the norm these days. Also, the content management will share the job of contributing content and make the site more fresh and dynamic.
51 all the new features they keep adding makes WA more and more desirable! WA make management easy!
52 Member profiles, member management, and accounting side.
53 Event registration is wonderful
54 I love the dashboard. I can easily look at a glance and then delve deeper if needed.
55 Event registration is probably the most helpful for us. With a one-person staff, that represents a huge time savings. Haven't really used membership renewals yet, but I suspect we will see some time savings there. I just wish we could get more of our members to do things online.
56 everything -- blast emails, donations on line, website set-up
57 online registration and payment
58 The events, finance and member management components are by far the most useful. In both organizations, it creates a centralized, linear way to manage our contacts and events. It's been deemed "idiot-proof" by the staff that use it.
59 We like having our contact list, membership info, website, and event registrations in one place. We used to have multiple systems with overlapping lists. It was very cumbersome! We have seen our membership increase since converting to Wild Apricot because we are better able to manage our information.
60 Automated renewals and personalized emails have made a huge difference.
61 See above - we enter information once and it populates all the right places. Corrections are done once. Events are entered once. We can manage our website more effectively. We have been able to increase member services and benefits.
62 Can't comment yet.
63 I am very happy with the way you can enter an event once and have it show up on a variety of different pages in different formats. I really like the improved HTML clean up when I paste something from Word.
64 Ability to pro-rate dues, send automatic e-mails at prescheduled times, sign up people for events, organize our membership in ways we couldn't before, automate some procedures we had to do manually previously.
65 seemless integration with gmail and paypal Easy to edit web pages
66 Site creation, membership management, event management
67 I loved the webinar I participated in before the launch of the most recent version (in September? I think it was), which was extraordinarily well taught and well designed. I think the reports are great.
68 I mostly find it very useful and easy to use.
69 The membership and data package. It is superior!
70 Integrated membership and event functionality, which required us to organize and helped us streamline our member services.
71 Integration of membership and events. Instant visiblity on member status, payment status, renewals, meeting attendence, etc. Great functionality.
72 Event signup is key for us. Announcements, page setup. it just works, dude. It's awesome.
73 Membership management, separating public and private pages, calendar, managing individual logins
74 Membership management
75 Calendar and event, and online membership applications, renewal and reminders.
76 Combination of a good of website content system, adequate meeting and membership management, combined with reasonable cost, was the foremost reason we left Cvent. This combination of benefits remains the main reason we have remained with WA (and recommended it to other chapters), even though it falls short in some areas. We like your responsiveness to questions and that a number of the improvements we wanted have been addressed in your frequent upgrades.
77 The membership/friend database and interconnectivity to the website is outstanding, as is the ability to manage pages.
78 The event calendar with automatic reminder e-mails is convenient although cumbersome to set up. The reservation process the most used function by our members but the financial flags make it a chore for the administrator. Also many members would like a more presentable calendar for printing.
79 I am a big fan of the pre-event announcement automatically sent email reminders.
80 your constant listening and improvement of WA Easy to use, accomplishes everything we need. It would be cool to imbed our Facebook page in to a page.
81 We are now able to keep records in one place and know what our members are doing.
82 I really appreciate the alphabetized lists
83 1) Easy for teachers/caseworkers to input students. 2) Easy to post events. 3) Easy to keep track of donors
84 Online payments, membership tracking, automated renewal reminders, easy to change
85 Membership services, directory, renewals and event management
86 Keeping track of member subscriptions, event registration, mail reminders etc.
87 membership management
88 So many.. -The RSS feeds are brilliant. It helps people choose what information comes to them. - The tone of the entire site is very down-to-earth and friendly. I feel like real people are writing the copy and that they know real people are reading it. -WA gives suggestions for other sites that might offer services they can't provide. (i.e, the article "100 Online Tools for Non-Profits") I love that WA is willing to say, "hey, here's something other folks do better than we do." It increases credibility and makes me want to investigate WA's recommendations. I've learned SO much by just cruising through the blogs.
89 Conference registration is the most used. Paypal integration is painful, but not the fault of WA.
90 I can have several authors but the thing still looks integrated. the event registrationhas mproved dramatically. Access to file struture was a nice improvement
91 Website Design & Architecture with menus is very easy to do. Able to create graphical & useful webpages in very little time. The Events & Financial side is extremely easy to use & streamlines our registrations with our 10+ events throughout the year.
92 Event management and membership management.
93 The online payment of dues and event fees.
94 Event promotion and registration. E-mail blasts and automated follow-up.
95 The ability for member self service to sign up for membership and events, pay on line and get confirmation; and automatically generate the list of attendees for the event manager. We used it for our fly trips this year and it was great how we could customize the form to collect exact names for plane ticketing, passport numbers/expiration dates, etc. All we had to do was export/format and send it off to the tour operator to generate the tickets, reservations, etc. It was fabulous! And we communicate so much more frequently both on the website and with email blasts than we could before. Our website is SO much more useful to our members that they go there much more often than our old site. Also the fact that multiple people on our Board/committees can access the administrative functions they need is fabulous.
96 Online membership management. Online event registration and payment.
97 The primary attraction of WA for me is the robust design of the member and event applications. Though I don't find them to be as easy to implement as advertised, they do work very well once in place and reduce administrative requirements of an organization substantially.
98 Events & Registration. Membership database. All of this was done manually before. Wild Apricot saves us so much time!
99 Be able to have everything in one place, newsletter, blog, members, and invites.
100 Integrated membership, blog, forums and email-blasts.
101 Adding pages and events is so easy.
102 The membership management takes much of the grunt work out of the process. Also, the report features are very useful.
103 Event management and calendar - easier for our clients to use; they like getting confirmations
104 Use the email function all the time. Like the reports and the dashboard. Of course the ease of updating the site itself is great. Will be setting up our renewal letters soon, and that is another great feature. Love the ease with which I can add merges into my outgoing emails. So easy to link pages together and to documents and PDFs. Very quick and easy to manage the site.
105 The automatic reminder letters and notification when one doesn't go through. it's usually because the address I have entered is not a real one which alerts me to the fact that I have to issue a reminder letter of my own.
106 I like the focus on the ease of use, both form and administrator perspective and the end-user. Tools and features flow well and work well together.
107 WEBsite function - good Membership management, excellent
108 Posting comments and announcements. We've also been happy with conference registration.
109 Event sales, easy webpage modification for non-techies.
110 In general, the backoffice administration through WA is the best thing that ever happened to us. The invoice feature has been drastically improved on the occasion of the latest upgrade (makes life easier). The fact that WA can automatically be set to calculate a pro-rata membership fee is a great improvement as well.
111 big benefit before the app we had big problems tracking our membership
112 I love how easy it is to edit webpages.
113 Membership management, event management. Makes it much easier to keep up with current, expiring and new members and to pay for the memberships.
114 The ease of handling memberships is great!
115 Automatic renewal reminders.
116 Member directory has been superb for over 2 years. You have proven yourself to be rock solid which is why we are moving the website over.
117 Password protection, membership applications, Visa, MC, PayPal, and the professional look of the website, the capability of members to design their own page, upload logos and photos, and the cost of the website. I get tons of compliments.
118 Website - easy to use member management - cuts down on my time to maintain a spreadsheet of members Contacts - great as the members can update and maintain themselves takes away the time spent updating contact information.
119 I love the contact search abilities - very convenient
120 The pre-set membership features and the event management features. I also like the widgets, but would like to see more of them, such as a Newsletter signup for example. At the moment I have had to set newsletter subscribers up as a type of membership, so that I could use the database forms to collect peoples' information, but it would be better if there was an automatically generated option for this along with a widget.
121 everything I need
122 The apilibility to send it one time to all the members
123 Online membership, reporting tools, online directory, email tracking, flexibility of templates/design, calendar function with registration ability - all these and more allowed use streamline our workflow and make better use of our limited staffing resources while delivering services to our membership and the public.
124 The new financial functions are wonderful. Being able to email members and track the emails makes life easier.
125 just having stuff more tied together and automated. Love to handle transactions/registrations online.
126 1. Event and Membership registrations/payments. 2. The ability to subset members for members-only pages. 3. Contact management based on any field searchable within membership. Too many more to list.
127 membership database is searchable. easy to schedule and track event attendees and their transactions. Able to see all this info with just a few clicks. Provides all our board members with opportunity to see how the organization is doing without a gatekeeper to consult.
128 Integrating event registration with our website seamlessly, as well as managing membership.
129 Easy to create events. Members can function without too much guidance. Automation of emails is great.
130 Membership management, Registration, Receiving Payment, E-Mail Blasts
131 User friendlieness; the registration records of event attendees and our contacts; and the ability to collect registration funds via PayPal which works flawlessly.
132 Membership renewals and event management. Finally we have an online database of our membership and can easily handle event registrations! Huge benefit to us, a time saver, and gives us a much more professional look for a fraction of the cost of hiring programmers.
133 WA is a powerful workhorse, online database. Members can update their own records, Members-only areas, online application, registrations, payment, auto receipts, reminders, email blasts. Frees membership committee from lots of drudge work, saves postage, printing costs, etc.
134 Ability to provide sub-chapters ability to manage and maintain there own web pages.
135 everything in one place - is great!
136 It easy for us to pull info about our members quickly to see if they are active, have paid for a program, etc. This increased the quality of our numbers and reporting.
137 Membership. Events management. Email blasts.
138 Event registration and the event widgets are great! I'd like to be able to offer a coupon code or discount that doesn't have to show the discount amount, though.
139 The financial tools have been the biggest benefit.
140 Administrative access feature.(multiple). Accounting (dues, auto response to member.)
141 As I said, we really only use one function. Perhaps users like me need to be guided more on what other possibilities there are. I don't remember seeing much promotion for that.
142 a membership management software shall be required to handle our FanClub membership; testing on Wild Apricot is one of the trial stages.
143 One application to manage everything reagrding membership. For us, it is the ability to represent a product that small chambers can afford and use reliably since most of our chamber cliemts are very small organizations with limited resources (both people and cash).
144 The availability to create online registration is convenient and being a non profit this package is affordable for our needs.
145 Ease of programming - professional look
146 We're still getting set up, but expect to have great savings by our members being able to keep their own records.
147 Everything.
148 I can give everyone their own page. I have teachers, the principal, committee members, staff, chair persons... all running their own thing - this gives them a lot of freedom to collaborate with their audience. they don't have to wait for me to make the changes! Because the pages are very personalized (a bit of a nightmare for a designer but you need to know when to let go ;)...) visitor's to our site feel welcomed to our school and recognize us. They don't feel as though they've arrived at a template.
149 Membership management, and calendar
150 Customer service is top-notch. Keep up the great work there! Being able to build a website/administrate a website quickly is wonderful. The help section, though faulty is some areas, is very useful overall.
151 First, that WA is an online resource whose cost is reasonable for emerging and small groups. Also, the fact that this integrates all the necessary kinds of association mgt software needs very well, and that it interacts with Paypal.
152 Membership directory functions, uploading and linking documents, P
153 Membership handling is definitily the point that made us choose WA. The completely integrated membership system in WA is great.
154 Tracking. History of items, mail, and other. Tracking is good. It appears we have some accountants and not promotors making the software. We should have the BEST website if we are willing to pay. Otherwise we can get FREE ones on the Social Networks and our reach is broader.
155 Our members want to be able to pay their membership online by bank draft. Currently you only offer credit card or paper check. You can do better.
156 The event booking facilities are what we primarily wanted it for - to save ourselves hours of routine work asking our volunteers when they are available. The ability to search our volunteer database by a range of criteria is also very helpful.
157 User editing of pages.
158 That our members can self edit and have to take responsibility for what's made public.
159 Club BiB is a new site and it hasn't launched yet. So far, I love the auto email and auto renewal feature.
160 Integrated membership system.
161 Administrative control over contact details; benefit is up-to-date database. Ability to assign administrative functionality to others; benefit is broader organisation involvement and responsibility. Support for Javascript snippets; benefit is multimedia and interactive website.
162 For us the most important has been the registration management for events. The automatic email replys and the download attendees makes the coordination and internal communication of the event planning and execution much simpler.
163 Membership communication / co-ordinmation especially around event management
164 idiot-proof in most respects
165 Membership management functions, event registration functions, automation when it comes to sending out event reminders, renewal notices automatically generated. Being able to have other admins at different levels, even receiving emails generated from the site. Custom url, important.
166 easy update and payment management
167 Automatic email functionality, event management, membership management.
168 Membership areas - allows limited access or restricts access...helps buuild membership Forums are good too Love the widgets
169 It really helped us clean up our membership rolls. It greatly simplifies communication.
170 Managing my membership process and the video uploads. We have an online school so I do not use all functions of Wild Apricot.
171 I find the membership registration process most useful because it helps me organize the RSVP's for our events ahead of time. It benefits our organization by making us more efficient for our events.
172 1. conveying and updating information 2. we started using registration about a year ago, and it has been a huge timesaver.
173 Membership management gets my thumbs up. Now we can seamlessly track new members application, membership lapse and renewals. This is a significant operations improvement on our end compared to the days of the MS Excel tracking. With efficient backoffice functions, our volunteers can concentrate on professional business.
174 I'm looking forward to the membership part if I can figure out our unique situation on how membership needs to be handled. I like the aspect of having everything in one complete package instead of multiple where other officers/members will be able to help once I get everything set up.
175 member database, ability to have on-line renewal payments, user forums, member-to-member private messaging and member directory. Why? Because are club is for technically-minded genealogists, and the 200 members want the ability to do everything on-line, to connect with all the other club members.
176 Ability to focus membership and public information and material on one site.
177 Online renewals and event registration with PayPal online payments and associated reports have diminished my workload in these areas by about half. I am looking forward to your shopping trolley. Forums will also become very useful (we are just getting into them).
178 Able to cost effectively set up a website for our non-profit organization.
179 Event registration, financial management, and the web site creator.
180 Membership management. Very good stuff. Also, the ability to easily have multiple editors.
181 It being an online database, having access to it from any computer.
182 Ease of editing, uploading, adding information.
183 The renewal reminders and event sign-ups. They save time.
184 Announcement and Reminder Notifications - are GREAT organization builders and promotes inclusion. private areas for directors and special groups allows for special collaborative planning.
185 integrated all
186 Organizing members. Emailing members.
187 I love the event registration function, members area.
188 Members can update their own info and the events planning and email send out etc. are very nice.
189 The automatic renewal notices....this has freed up staff time considerably.
190 Ease-of-use, functionality... all good.
191 application with paypal
192 I liked the searchability of the forms and the ease in pulling reports. Overall, it worked very well for us and we're quite pleased with the interface and service.
193 Importing contacts and linking to functions.
194 I am so glad you streamlined the import feature and made the invoicing/payment capturing feature better! Thank you. I like that it is web based and that your website/database/events/blogs/membership are integrated. And that the things that you can do are fairly simple, clean to set up. If the database and website components could become more sophisticated I think it would be a significantly better product. I think this would come about primary through focus groups with a couple of your pickiest (but tech smart and resonable) clients. Not just a wish list.
195 The ability to contact all our members about events and upcoming information is priceless. I want to learn how to use the software to have members register for our events.
196 organization, payments, etc.
197 We've been able to combine multiple databases into a single database. We've streamlined follow up with renewing members, meeting notices, and forum communication. We no longer snail mail member renewal notices. We are also able to put a new-member packet online rather than sending it in the mail. We have a place to put our newsletter online. Rather than sending out a paper newsletter, we can now send an email synopsis of recent articles. Members are now able to manage their member-profiles. Our treasurer can now login for financial information rather than receive checks that first had to go through our office manager. Membership committee can follow up with potential and current members.
198 Event publication and event notification.
199 Being able to let more people manage different parts of functionality. Being able to create new pages without technical knowledge. Being able to demonstrate to new groups and branches within minutes Being able to change the look and feel quickly and easily. Just about everything really
200 Member's database and calendar functions.
201 the email functions, the ability to have members renew and update info. themselves, the way for members to register for events.
202 Membership management and event management are two aspects that make Wild Apricot a great solution.
203 Membership tracking, dues paying, email flashes, etc makes it easy to communicate and keep membership lists.
204 Calendar Online registration Widgets The above all made the work easy and seamless. Members think that we have a large back office maintaining the website.
205 secure login secure payment
206 The membership renewal system is great. I love the ability to send out renewal reminders at set times prior to terminating a membership for nonpayment. The same with the events system which allows me to send out reminders. The intergration with Paypal is great.
207 Membership sign up online
208 Easy set up of events and event announcements
209 1) email blasts and distribution list function replaces another two programs we were using. 2) easy editing of webpages. 3) great support and help if needed. We are still exploring what functionalities we want to use on a regular basis.
210 We use Wild Apricot as a Member Service to keep up with membership.
211 Widgets that provide access to WA features allow us to leverage our website assets and maintain the presentation we prefer. Enabling member self-service has been a big blessing too, as has allowing chosen others to have access to certain areas/features within our lodge (e.g., membership and reports, events and reports, email blasts to report results, invoice and other transaction emails).
212 Reports, reports, reports and exporting....AWESOME...we can track things better, and mail things out accurately.
213 The editing tools that look like familiar software are great, easy to browse and upload files. Our volunteers have a wide range of skills and little time to donate so a solution that works easily for all of them is easy to recommend.
214 At the moment we are only using the database portion of the system, but I am working on developing the Website.
215 Blast emails, membership enrollment's program to accept dues payment and return a conformation to the member, keeping track of payments,donations etc.
216 Integral payments and events booking are brilliant.
217 Reports that various committee heads can run themselves. Good flexibility, but not good enough with online sign up sheets and volunteer management. Signing people up for volunteering is critical for non profits!
218 integration with website and with payment processor
219 Page templates. Automatic emailing of contacts for events.
220 the membership function
221 Being able to obtain and mamage the member directories, also the ability have members pay on line is a plus.
222 Member management is fantastic. The self-registration and automated reminders has lifted a huge administrative burden and our renewal rate has increased markedly. Our membership has been growing steadily and we losing fewer members since we started with WA. It is great to be able to send nicely formatted emails to all members or to selected subsets of the membership. It is very easy to update the website, add new pages or change existing pages.
223 I like the event registration and the new financial section. It helps keep our data in order.
224 Annual Membership Dues, Event Registrations, and Membership Applications all on one site. Making our members responsible for keeping their contact info/records updated has taken a lot of work away from our all-volunteer staff.
225 Auto billing and member administration are of great use to Peninsula Shops. We allow certain users specific access and privileges to the areas of content we desire.
226 I am stuck with it as it is what my company uses and was selected ebfore I was employed
227 All of the features are great!
228 email capability is very good with WA. It does well with mass emails.
229 The combination of features is MOST important.
230 Where do I start. Notices and reminders of meetings are great! Paying for meetings and memberships...great!
231 Membership management
232 Event calendar and registration function.
233 Ability to create a nice looking site without having to program, have access to all the functionality and an easy to use admin interface. It's a GREAT system!
234 Ease of updating site pages, and the integration with the member list.
235 Adding a text page.
236 I like the public and private pages of WA.
237 The pre-designed modules (calendar, member directory, bulletin boards, et al) that we didn't have to build from scratch.
238 free to put in more of what we wanted - vs trying to explain to a tech person what to put in.
239 Auto emails are great.
240 See previous.
241 Automatic renewal notices/reminders, event registration, easily searchable member lists. Our old systems were ALL manual, making renewals a very time and paper-consuming process. Event registrations we had to pay online fees that ate into our event profits and/or forced us to raise prices, and we still had to combine the info with manual records. Our old member lists on our web site were not searchable. We maintained two lists: by name and by city, but they were manually edited and cumbersome.
242 We are able to free up a huge amount of time because of WA.
243 Able to keep track of memberships, notify folks of our events, send out group emails.
244 Our event postings and registration is so easy now. We can do online payments for fund-raising quite easily.
245 registration and member features are what usually sells the product to my clients.
246 LOVE the event registration and ability to accept payments with PayPal. For the first time, we have been able to accept payments online. I'm convince we had our highest registration ever for a fundraising walk because we advertised a web link to register rather than forcing folks to mail paper registrations.
247 Ease of site and content management combined with member actions
248 the greatest benefit is having membership, payment and events tied together. it saves us time of multiple entries.
249 LOVE the membership registration, directory, forum, e-blast, ability to collect money with pay pal
250 Membership renewal, website, member protected section, online payment
251 Automation of meeting attendance stats is most useful. We haven't turned on automatic membership renewal as of yet. We are still using Constant Contact for messages to prospective members because it is cheaper than increasing our database size to accommodate 800+ prospective members.
252 I like the new invoice and payment information. Tracking partial payments is so much easier. Automated emails for reminders are great.
253 email blasting, member search engine, Easy of use for updating and adding web pages.
254 WA membership and events we were able to replace a portion of our former systems.
255 There are a lot of good features that I like but the group e-mails are probably the most beneficial to our organization, making it easy to communicate with the members.
256 tracking members
257 Database management, emailing, site building and hosting.
258 the member management aspects are great to have in addition to the web site page features. That's what got us to use your system vs. basic web hosting.
259 Honey - we don't have to be programers to make changes or updates - it becomes a living breathing website that we control and change - It save time and money and stop my hair from graying anymore (ok not the last one)
260 no idea
261 All
262 Collaboration tools, such as forum, photo albums enable us to involve more members in the organization and increase the interest and content. The membership management records enables us to automate a time-consuming process when it was done manually. We look forward to the same with event registration.
263 As an organization that utilizes the events feature 25-30 times a year, the announcement feature saves me a lot of followup work. I just key the information in and let the "system" send out notices!
264 I would like to be able to have more than one type of registration for an event. For example speakers and exhibitors.
265 Integration with payment system, membership data import and update process
266 Member management is great, I like that member can manage their own profiles. Events management & registration works slick so far. On the whole I think the system packs a lot of features for the price.
267 Member management back end work , takes all the misery out of renewals and member follow up.
268 You seem to be very willing to help. But it's difficult to do that over the net or phone.
269 Well, we're hoping that getting as many of the pieces as possible into one place will help. But it will remain necessary to connect to at least Facebook and Twitter, so adding tools to automatically post content from Wild Apricot to our accounts in those platforms would be a huge benefit.
270 Automated renewal emails allow anniversary date renewals, which members like a lot. Also save a lot in printing and postage costs, which I like a lot. Easier to communicate with members also, and they like ability to edit profiles. Page by page web site administrators suit our needs for sub-groups, which they prefer to manage directly.
271 free trial
272 We rely on the meeting notification/sign up section as well as member joins and renewals. Members join and renew throughout the year so the ability to prorate dues saves us a lot of time.
273 For my business --- the password protected area is an easy solution to allow me to provide information and value-added content to my customers. LOVE THIS! Also, the contact management functionality is terrific. Prior to moving to Wild Apricot, HECA used Regonline as our member database, and it was a nightmare. We actually lost money every year because of this. With Wild Apricot, our membership management has vastly improved. The same is true for my business. I know that Wild Apricot was created for non-profit organizations, but it works VERY well for my business as well, allowing me to create and manage my growing client list and some billing from one place. Really, you should consider doing a small business version of Wild Apricot --- it would be GREAT!
274 As mentioned I appreciate the member profile databases
275 Membership database that's immediately updated when members change their records. Always having a current email distribution list, including members who've just joined, has improved our communications greatly. The online membership application has boosted our membership, too.
276 Tracking event attendees and contacting them.
277 The ability to quickly generate a simple report or export data for more detailed reporting. Templates have been very easy to implement. More templates would be nice.
278 We researched the crowded field of hosted membership based solutions. We feel Apricot is ideally suited for organizations in the 250-400 member range.
279 Integration of website and membership and events and financials.
280 Great overall membership and financial system.
281 the ability to have anyone update it that you give permissions to
282 Membership profile management and event registration.
283 event registration, finances, database and website all in 1.
284 Membership db and communication.
285 Ease and similarity to Word & other regularly used software. You've made it easy.
286 The site is quite easy for non-techies to set up. The content management system is very good. The gadgets are very nice. Support is excellent. It's very nice to speak with a live person when we need to. We like the fact that we can do most of the development without hiring technical support.
287 I like the integrated approach to web management, member management, and donor management.
288 My board of directors loves being able to view documents for the meetings on the web.
289 the ability to email our entire database with a few clicks
290 Managing members, eblasts, integrating payments.
291 I really like the new financial system, it is much easier to track and view invoices and payments.
292 Easy and quick setup and maintenance is great. Ability to setup online registration and payments for events. Really like the automated invoice emailing as well. Very nice tools for "non techy" folks.
293 Being able to accept payment by credit card, setting up different membership levels, creating forums/discussions. These were all important features when decided on the product.
294 Allowed us to create a more modern and user-friendly website with many new features and tools.
295 Online registration and website. I was able to design a website specifically for my education department. Before that the President of our association was maintaining the main website as well as all the education content. Now I do everythign pertaining to education.
The boss is very happy :-)
296 Easy to get started but All in one solution is really the main key benefit
297 Membership management. In the past we did everything by hand and this is making is so much easier for us to keep track of our members, keep their profiles updated and most of all, allow them to pay online. Something we couldn't offer in the past.
298 Having the ability to allow members to update their own information and sign up for events online has been a HUGE benefit.
299 Searchable database is really cool.
300 Public Database, mass e-mails... Custom fields. Enhances or networking capabilties
301 Easy for non-technical folks to make simple changes.
302 Membership. It's does the invoicing, reminders and tracking - it's great. Havent's used fundraising - and our major event is an annual conference - adn when we looked at the program, it wasn't able to handle what we wanted
303 Membership is awesome!!! It allowed us to bring membership in-house. Also like the event and calendar formats!
304 The directory where I can start a profile and user can take it over.
305 The membership management is very easy to use, and a great improvement over our Excel efforts before!
306 Event registration and reporting has already saved us time.
307 - Events and payment system to sign people up for our races and other events. - Ability for many people to maintain website, previously web changes were bottle-necked by having one person who knew their way around the druple site. The original creator of the website is no longer involved. - Member area for our members
308 Publishing content changes is quick and easy. Send Email blasts to members is also easy to do.
309 Event creation and management.
310 Visual and graphic display--easy for administrators to jump in and make changes, and attractive to non-privileged regular users.
311 Running our monthly meetings is a breeze now. We used to have many problems trying to collect money at the door and getting people to preregister.
312 Love scheduled emails and the ability to do HTML emails. The UI is intuitive for the end user. We rely on the Events and News Blog quite heavily.
313 na
314 Easy membership applications. Ease of use for our members.
315 Linking up to paypal
316 The membership database and events... Basically wild apricot does most of what I needed. Just, again, not as 'logical' to me as other programs would be (by other programs I'm referring to regular day to day usable programs, not competitors to wild apricot).
317 Database membership / email blasts / event registration
318 Member Database
319 automated membership and payment
320 member database! Events! Members Only area!
321 Directory of members is our main use for WA
322 Events and registration. Saved us tons of money!
323 I look at this from risk management: it lowers risk for our group all the way around.

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Sales & Support: (Toll-free) +1 (877) 493-6090 All other inquires: +1 (416) 410-4059
Wild Apricot Inc. 144 Front Street West, Suite 725, Toronto, Ontario M5J 2L7, Canada