Member Portal for Member Self Service

Do you still process member applications via paper forms or PDFs mailed or faxed to you? Many organizations still spend hours of staff and volunteer time to process applications and type them up into the database. Besides the time required, cumbersome and slow application processes can actually turn away prospective members.

Wild Apricot fully automates the member application process. There is a convenient online form to sign up quickly - and pay the membership fee. Customize it by setting up your membership levels (categories) and defining what information you want to collect.

Once the online form is filled out, new applicants are taken to the secure payment page. Wild Apricot will also automatically send a confirmation and welcome email.

Set the system up to immediately grant new members access to member-only sections and other premium online resources and services . Or have the system notify you to manually review and approve each application.

See more: Online Help - Member Application Form

Most clubs and associations struggle to keep their membership list up-to-date. First, it is a matter of how convenient the update process is for members - do they have to call, mail or fax in the updates? Second, your overloaded staff and volunteers have to keep track of all those communications and update the database.

With Wild Apricot your members can update their information by themselves - at any convenient moment. They go to your website, securely login with an individual password, review and update contact information. Changes are immediately reflected in your member database with no manual work on your part.

See more: Online Help - Member Updates

Wild Apricot can fully automate the membership renewal process (see Online Help - Member Renewals Automation) - tracking the renewal dates, sending reminders and acting on overdue records.

Each member can securely login and renew (or even upgrade) his membership and pay with a credit card. The email confirmation will be sent automatically and you will see this transaction show up on your member database dashboard and reports.

See more: Online Help - Member Renewals and Upgrades

With Wild Apricot you can create website areas with restricted access. Create pages accessible to authorized members only to store industry research, best practices, members-only blog, members discussion forum and more. Setup special protected webpages for your board committees or for volunteers.

Easily upload PDF documents, Microsoft Word files, Excel spreadsheets. Provide a secure member directory.

Access control is fully automated so that new members can immediately use these resources while lapsed members are locked out.

See more: Private Member Webpages (Member Intranet)

With Wild Apricot's integrated system people can register - and pay event registration fees - online, right on your website.

Cut down on faxes, emails and phone calls - let your members instantly register when it is convenient for them and save you work.

Members don't even have to retype contact information because Wild Apricot software automatically looks them up in the database (and assigns the correct pricing - for example, discounted registration for certain membership categories).

The event registration fee is calculated automatically based on the selected registration options, such as meal choice and optional activities.

Wild Apricot automatically sends the event registration confirmation by email (customize it as needed). And each registration is immediately reflected in the online list of registrations. Wild Apricot can even automatically stop the registration if the capacity limit is reached.

See more: Online Event Registration

Here is how your Wild Apricot website helps you to energize and organize your members and supporters:

• Let members find each other in a secure member-only directory.
• Use blogging module to reach out to your community and receive feedback
• Leverage online discussion forums for people to share knowledge and passion, collaborate, socialize and build relationships.

See more: Online Help - Blog and Online Help - Forum