Member Portal for Member Self Service
Save Time with Your Online Member Portal
A Member Portal on your website can dramatically reduce the time you spend sending out membership applications, renewal notices, and processing event registrations.
Wild Apricot saves you hours every month with its convenient online member portal available 24/7. Now your members can help themselves - and your staff and volunteers can focus on your cause.
Automate Application Processing - Online:
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Do you still process member applications via paper forms or PDFs mailed or faxed to you? Many organizations spend hours of staff and volunteer time to process applications and type them up into the database. Besides the time required, a cumbersome application processes can actually turn away prospective members. Wild Apricot fully automates the member application process. One convenient online form lets members sign up quickly and pay their membership fees. Customize it by setting up your membership levels (categories) and defining what information you want to collect. Once the online form is filled out, new applicants are taken to the secure payment page. Wild Apricot will also automatically send a confirmation and welcome email. Set the system up to immediately grant new members access to member-only sections and other premium online resources and services. Or have the system notify you to manually review and approve each application.
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Put Your Members in Control of Their Contact Information:
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Most clubs and associations struggle to keep their membership list up-to-date. First, it is a matter of how convenient the update process is for members - do they have to call, mail or fax in the updates? Second, your overloaded staff and volunteers have to keep track of all those communications and update the database. With Wild Apricot your members can update their information by themselves - at any convenient moment. They go to your website, securely login with an individual password, review and update contact information. Changes are immediately reflected in your member database with no manual work on your part.
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Easily Handle Membership Renewals:
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Wild Apricot can fully automate the membership renewal process - tracking the renewal dates, sending reminders and acting on overdue records. Each member can securely login and renew (or even upgrade) his membership and pay with a credit card. The email confirmation will be sent automatically and you will see this transaction show up on your member database dashboard and reports.
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Provide Secure Online Intranet for Your Board, Members and Supporters:
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With Wild Apricot you can create website areas with restricted access. Create pages accessible to authorized members only to store industry research, best practices, members-only blog, members discussion forum and more. Setup special protected webpages for your board committees or for volunteers. Easily upload PDF documents, Microsoft Word files, Excel spreadsheets. Provide a secure member directory. Access control is fully automated so that new members can immediately use these resources while lapsed members are locked out.
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Grow Event Attendance with Convenient Online Registration:
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With Wild Apricot's integrated system people can register - and pay event registration fees - online, right on your website. Cut down on faxes, emails and phone calls - let your members instantly register when it is convenient for them and save you work. Members don't even have to retype contact information because Wild Apricot software automatically looks them up in the database (and assigns the correct pricing - for example, discounted registration for certain membership categories). The event registration fee is calculated automatically based on the selected registration options, such as meal choice and optional activities. Wild Apricot automatically sends the event registration confirmation by email (customize it as needed). And each registration is immediately reflected in the online list of registrations. Wild Apricot can even automatically stop the registration if the capacity limit is reached.
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Energize Your Community with Blogs and Discussion Forums:
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Here is how your Wild Apricot website helps you to energize and organize your members and supporters: - Let members find each other in a secure member-only directory.
- Use blogging module to reach out to your community and receive feedback
- Leverage online discussion forums for people to share knowledge and passion, collaborate, socialize and build relationships.
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Video: Member Self-Service Portal
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Sending out membership applications and renewal notices, processing event registrations - all that can quickly eat up your scarce time. Wild Apricot saves you hours every month with convenient member self-service portal available 24/7. Now your members can help themselves - and your staff and volunteers can focus on your strategic goals. In this video we cover some of the basic member self-service functions: - Member login
- Member editing own profile
- Member renewals and online payments
- Self registration for events
- Accessing secure member-only pages
- Using private member directory
- Private blog and forum pages
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