Support

Tried to add a new membership level and for some reason I got a message that indicated that I had not entered enough information, however checked it many times and there just wasn't anything else I could change to remedy the situration. Is there a limit on the number of membership levels we can use?

I just checked it under Windows / Firefox  and everything was ok.

So it might by MacOS / Firefox issue. Can you please send us screenshot of what happening when you got the message? Or what message do you see?

We will check your site under MacOS but it will take some more time.
 

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Evgeny Zaritovsky,
Apricot's Kernel
Wild Apricot team

Apricot's Kernel:

I just checked it under Windows / Firefox  and everything was ok.

So it might by MacOS / Firefox issue. Can you please send us screenshot of what happening when you got the message? Or what message do you see?

 

Yes this is a Mac issue. However I have managed to create 5 membership levels in the past, so this is something that has cropped up most recently. Mac OS 10.4.8 / Firefox 2.0.0.2

 

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Cheers,
Priscilla

<")))><

Can you please send us the values for the member level you are trying to create - so we can try to do it ourselves and see what happens?
 

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Dmitry Buterin, Chief Apricot

Here are the values:

Member Level Name: The Scotsman [Business Annual]

Renewal on: Anniversary of join date

Membership fee: $200.00 (USD) 

Default event price: Free

Member content access: Granted

Include in member directory: Yes

Can edit listing text: Yes 

 
Just now I logged in using Safari 2.0.4 (tried Netscape 7.2 and it behaved the same as Firefox) and managed to set the membership level. If you want me to remove the new level I will so you can test it. Thanks.

 

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Cheers,
Priscilla

<")))><

OK, thanks. No need to delete it since you found a workaround but we will do some testing on our Mac/Firefix machines to investigate further.

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Dmitry Buterin, Chief Apricot