Support

From what I understand notes can not be added to a members profile by admin unless the member has a actual "active" date.

It would be really great if we could add notes no matter what level (pending, active etc) they are.

Simply because it would be great if someone wants to pay "offline" then we can put a note in there that we tried to reach them, called them on a certain date etc.

 Right now we dont have any tracking or notes we can use.

 Thanks Kim

Hi Kim,

Actually you should be able to edit the notes field any time, whether member is active or pending.

Or maybe I am not getting your question - please elaborate. 

Well they have to have a members active date. Since they are not active I dont want to put a date in their, so hence I can put notes.

do you simply recommend that I put a date, put it as pending then change it if need be? Then I can add a note .

Thanks Kim