Automatic renewals and price changes

• 02-08-2010, 12:44 PM

  16802

  Paul at PEN Joined about 2 years ago Posts 83	Automatic renewals and price changes Reply Quote I have found that people who signed up for automatic membership renewal (recurring payments) when our membership fee was lower are still being charged that lower price for renewal. How do we change this? Thanks, Paul
  	Report abuse

• 02-09-2010, 10:24 AM

  16813 in reply to 16802

  Denys Joined about 3 years ago Toronto Posts 1,331

  Re: Automatic renewals and price changes Reply Quote If you are using PayPal then unfortunately there is no way to change this. You would have to cancel the original recurring profile in your PayPal account and then ask your member to subscribe with a new price. If you are using Authorize.net then you do not have to do anything, new membership price will be charged automatically. For more details see: http://help.wildapricot.com/display/DOC/Recurring+payments#Recurringpayments-Limitations Denys Zlobin Helpful Apricot http://www.wildapricot.com

  Report abuse