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Incomplete PayPal processing

  •  06-01-2007, 4:41 PM

    Incomplete PayPal processing

    Hi,

    We just opened the website today and had three event attendees (not members) sign up for an event this morning.  The problem is that all three had issues with their PayPal processing and did not complete payment.  Does this happen often?  Our "test" PayPal transactions we made last week worked fine.

    One of the attendees emailed me (webmaster) to let me know she had "problems" with PayPal.  I tried registering and paying for a "dummy" $1 event and was presented a message from PayPal on their first screen that processing could not be completed at this time and that I should return later.  I tried later and got all the way through submitting the credit card, but received the message:

    "There was a temporary error. Please return to the recipient's website to complete your transaction.

    We apologize for the inconvenience."

    I know that members have the ability to attempt paying at PayPal again if they abort their payment - as is described in the big yellow box on the event.  Does this work for non-member event attendees who do not have a login to the web site?

     Are others having issues like this?

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