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Purchasing product

Last post 07-04-2008, 1:11 PM by jim. 4 replies.
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  •  07-01-2008, 2:24 PM 8295

    Purchasing product

    I have been trying to purchase the product and keep getting declined. It is not the card. Please contact me so I may continue with my purchase.
  •  07-02-2008, 3:28 PM 8318 in reply to 8295

    Re: Purchasing product

    We will call you.

    Jim Sympathy, Fluid Apricot
  •  07-02-2008, 5:02 PM 8323 in reply to 8318

    Re: Purchasing product

    Hi Jim,
    The first purchase my CC company called with a fraud alert.  I authorized the transaction.  The WA account was not upgraded and everytime I have put my information in it declines it (yes, the card is good).  I choose the monthly service.  I finish and it keeps saying it is being processed on the WA site but then it doesn't upgrade and the billing plan goes back to saying upgrade, so I tried again, and again.
     
    I contacted my CC company and they say 2 charges went through on June 30th at $25 each through Bonasource-Wild Apricot.  I have not received any e-mail confirmation of my purchase or has the WA upgrade been completed. 
     
    What's up?  It is not the credit card or my CC company since I have authorized the transaction.  I have now ALSO given my debit card information and am hoping I don't receive charges on that as well.
     
    Is this the same way people are going to pay for their memberships/events?  If so I have my concerns.
  •  07-02-2008, 5:12 PM 8325 in reply to 8323

    Re: Purchasing product

    We are looking into this and we will get back to you as soon as possible. We apologize for any incovenience.

    Jim Sympathy, Fluid Apricot
  •  07-04-2008, 1:11 PM 8377 in reply to 8325

    Re: Purchasing product

    Replied via email.

    Jim Sympathy, Fluid Apricot
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