Support

What can one do when for no apparent reason the entire population of a page is erased? I swear, all I did was click the Publish button, and everything is gone. I have no backup, since I have no idea how to "get" it into Dreamweaver. Am I totally screwed?

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Adam, Non-Apricot

Give the link to the page and we will look into it ASAP.

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Dmitry Buterin, Chief Apricot

http://www.foresthillsindy.org/Default.aspx?pageId=132918

Thank you!

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Adam, Non-Apricot

Restored. (By clicking the Undo button 2 times).

This is a known glitch which happens in some circumstances when Undo button is used (content is not properly displayed after the first click on Undo). It should be fixed in the next release (~May 22nd), sorry for the inconvenience.

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Dmitry Buterin, Chief Apricot

It's more than an inconvenience! Is there a backup on your server? I have no way of reproducing the page.

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Adam, Non-Apricot

Wait, the pages has been restored, right?

We do have a backup but basically the page does not disappear, it is just not properly displayed sometimes if you click Undo button after saving the page. In this case, do not click Undo again, first go to another page and then return to it.

If this does not address your concern, send us an email and we will setup a call to discuss further. 

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Dmitry Buterin, Chief Apricot

No, the page is blank.

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Adam, Non-Apricot

This is really strange - maybe I clicked undo one time too many.

I clicked once again (as it basically cycles between proper content/empty page) and it looks fine to me now, please check.

http://www.foresthillsindy.org/Default.aspx?pageId=132918 

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Dmitry Buterin, Chief Apricot

Thank you! It's back.

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Adam, Non-Apricot