Support

Updating pages and server time outs...

Last post 05-09-2008, 11:40 AM by Denys. 1 replies.
Sort Posts: Previous Next
  •  05-09-2008, 10:31 AM 6775

    Updating pages and server time outs...

    Hi,

    In seting up this site I am having quite a lot of time outs and the site is hanging up. Is this an issue because it is in Trial? This organization has over 800 members and we must have fast server access.

    Will Rauschenberger
    Paintscape Designs Inc.
  •  05-09-2008, 11:40 AM 6808 in reply to 6775

    Re: Updating pages and server time outs...

    I've just tested your account and it works fine on my end.

    Could you provide additional information:
    - Is this happening to all pages or just to some specific pages, could you indicate them.
    - What browser do you use?
    - Did you try to clear you browser cache? If no, could you do so and then try again (Internet Explorer  Ctrl + F5, Firefox Ctrl + Shift + Delete and select cache)
    - Could you try to access you account from another location just to see if you get the same problem.
    - Could you send us screenshots of timeouts to (support@wildapricot.com)
     



    Denys Zlobin
    Helpful Apricot
    http://www.wildapricot.com

View as RSS news feed in XML
Copyright © 2009. Wild Apricot (TM) by BonaSource Inc.
Terms of Use   Privacy Policy   Billing and Refund policy

Contact us: 144 Front Street West, Suite 725, Toronto, Ontario M5J 2L7, Toll-free phone: 1-877-270-4268, support@wildapricot.com
Click to verify BBB accreditation and to see a BBB report.