Support

When there are limited options for a choice in the database, like radio button options, etc, I thought the top entry would be the "default" that was automatically entered.  Instead, the fields are just left blank until someone does something with them.

A default value would be great for items that the member can't see, that are set to record special statuses that members earn over the course of their membership.   For example, the first option for a field titled "juried member" might be "no" and would be the default that should be set when the record is created.  At some point, if the member becomes juried, then an admin can go in and change the field to "yes". 

Hope this makes sense - if not, let me know.

hmphh - I'll have to go back and look at that . . .

Ok, I have access to the database fields to customize them again.  I just put in a new field to test, called test.  Picked multiple choice, put in two options, put a green check mark next to the top one, which I am assuming is how I pre-select it. 

Member access is set to view only.  It's available to all levels.  Others access is set to anyone.

When I go and create a new member via the member application, it just leaves the field blank.  It does not populate it with the choice I'm trying to select as the default.

What am I missing?  thanks!

Hello there,

Could you indicate your WA account so we can take a closer look.

http://wirejewelryartists.memberlodge.org

I played with it quite a bit last night.  I think I deleted out the "test" field, but there are a number with multiple choice and I'm trying to set up the first option as the default.  The first option, which does have a green check when I look at the field settings, should be what populates when the account is created.  They are not fields that the user is allowed to edit.  Then as that field becomes applicable for that person, admin will change the field to show that.  Right now, nothing is being entered into to the field when you create a new membership record.

OK, thanks.

We are currently looking into this and we will let you know as soon as possible.