Support

active vs pending renewal, etc

Last post 02-05-2007, 10:04 AM by Chief_Apricot. 1 replies.
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  •  02-03-2007, 4:12 PM 650

    active vs pending renewal, etc

    Can you please provide an explanation of the differences between all the membership status categories, like active, pending renewal, etc.?
    Thnak you.
  •  02-05-2007, 10:04 AM 653 in reply to 650

    Re: active vs pending renewal, etc

    Active - is the most common, 'normal' state.

    Lapsed members can not login to view members-only content but can login and renew via their profile.

    Pending New/Upgrade/Renewal  means that the application has been submitted but payment process was not fully completed (either payments is by check or online payment was started but did not finish) . It is up to the administrator to change status to active once the payment is received.

    Also, each record can be archived - archived records do not count into billing plan limit. 


    Dmitry Buterin, Chief Apricot
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