This is the second part in our series taking a closer look at free and open-source software : the real costs, the barriers, and the trade-offs; the best FOSS alternatives to “brand name” software; and the resources to help you make the most of it. One of the on-going criticisms of free or open-source software (FOSS), as a general class of software, is that it’s lacking in usability . But what does “usability” really mean — to software developers and to those of us who depend on a collection of software
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