Facebook has just begun to introduce a new design for its Groups application that looks a lot more like Pages and personal Profiles. Giving Groups a Stronger Voice should be good news for the many nonprofit folks frustrated by the
limitations of Facebook Groups, compared to what the spiffy new Fan
Pages offer:
Starting today, we’re transforming Groups to make it easier for you
to communicate with other members and create a smoother experience as
you browse through Facebook. If you don’t see the new design just yet,
you will soon. We’re currently testing it with a small percentage of
people on the site and will roll it out to everyone in the coming days.
As we’ve discussed before, there’s currently
no way to convert a Group to a Page. If a Page is really what you need,
you’ll have to set it up and then invite all the Group members to
become Fans of the Page, then delete the Group - that’s the only way to
change from one to the other.
But the good news is that, now, with this new
Groups makeover, you might find that you don’t need to change your
Facebook Group to a Page after all.
New Design Makes Groups Look More like Pages
Groups will now have a Wall that summarizes all the recent
activities of people within the group. Group pages will also have the
same Publisher bar as Profiles and Pages, so members can easily share
their content.
Group Activities Now Appear on News Feed
Before, activity within your Group could only be viewed by visiting
the Group page. Now, group activities will show up in the News Feed, on
your members’ home pages — where they have a choice to follow the
content links back to the Group page, or comment directly from the home
page.
Members won’t be flooded with all the activity on a Group to which
they belong, however. They’ll see only that content shared with the Group by
members who are also their Facebook Friends.
And now that a member will get his/her Friends’ postings in the News
Feed, it will open up the possibility to get notified of those Group updates by
RSS and/or email — a feature that many Group admins and members have been requesting for
some time.
So, What’s the Difference Between Facebook Groups and Fan Pages?
Groups still do not have the full functionality of Pages, but it’s
important to keep in mind that they are intended to serve different
roles.
Groups are for fostering member-to-member collaboration, while Pages remain the best way to broadcast messages to your fans if you are a business, organization, public figure or other entity.
The new look for Groups, as it stands, has a few notable limitations
compared to Pages. For example, Groups do not (yet) allow for custom
usernames — but I’d expect to see that introduced before too long.
Of more immediate to concern for nonprofits with Facebook Groups,
however, is the default Wall tab view. Many Group admins say they would
prefer to show the Info tab to new visitors, judging by public
comments on the Facebook blog. My best guess is that the reasoning for this default comes back to
the difference in function between Groups and Pages — logically, Groups
should highlight the contributions of members, while Pages focus more
on the organization itself.
New Facebook Groups: Better for Nonprofits?
Do bear in mind that this makeover is still a “work in progress” —
We’ve been seeing some strange things on Group pages overnight that suggest that Facebook is still testing and refining the new
Groups functions as it rolls the new design out gradually to more users. For example, I spotted a “Delete Tab” option on one
Group of which I’m a member but not an admin!


The error was there just long
enough for me to grab a screenshot, and fortunately it was not a working link. Clicking on "delete Tab" just gave a validation error, fortunately, and did nothing to the Group page.
Other users have reported such errors as the appearance of private Group updates in a public news feed, the loss of access or admin privileges, and the disappearance of some posted content. Let's hope that those are temporary events!
Of course, any major site change is bound to have bugs. And it stands to reason that Facebook is likely to limit the functionality of its Groups in the first few days, while the system is stabilized and users get familiar with the new interface. (I suspect that we'll be continuing to see changes and refinements to Facebook Groups over the next several weeks... stay tuned!)
On balance — although any major change in a social network will be greeted with strongly mixed reactions, and this one certainly is! — I think the Groups makeover will
prove to be a change for the better. The consistent design across
Profiles, Pages and Groups should make it easier for new Facebook users
to orient themselves, find their way around, and begin to participate —
and we know that the complexity of Facebook has long been a common complaint, even among long-time members. Meanwhile, the addition of News Feed
updates should help Group members to connect with
each other. And, after alll, enabling communication between your members is the main purpose of having a Group in the first place, right?
How do you feel about the "new" Facebook Groups? Will these changes make a difference in how your nonprofit organization uses Facebook?