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A beginner's guide to Facebook for non-profits

I've always been interested in social networking sites like Myspace, Twitter and LinkedIn. But lately, I've been spending quite some time on another social site which I've found to be quite worthy of my time and yours. If you haven't guessed it yet, I'm talking about Facebook. This powerful networking service is not just for individuals like me to keep in touch with friends. It's a very effective networking tool for nonprofits to create awareness and connect with their community. In this post, I'll take you through a beginner's guide to get your non-profit on Facebook and ways to effectively use this tool. This is not meant to be an exhaustive list of features, but it may help get you started.

So what exactly is Facebook?

FaceBook is a social networking site that allows users to connect and share information. Michele Martin at the Bamboo Project Blog has a good description of Facebook:

" FaceBook is an Internet site that allows users to post online profiles (including photos, information about themselves, etc.) and then connect to other users who share the same interests, experiences, etc. Zuckerberg threw up FaceBook while he was a student at Harvard to provide an online avenue for students to find one another. It has since morphed into a social network for everyone."

Facebook is built around groups and is made up of many networks, each based around a company, region, high school or college. Many nonprofits already have accounts and are reaping the benefits for their organization and their cause. One reason why it's so popular is because it's just very easy to use. Adding friends, updating your profile, changing your status message - whatever you do takes just minutes.

How to get started?

1. Sign up and create a Facebook Account

To get started, go to Facebook.com, click "Register" and fill out a short online registration form. Once you're signed up, you'll need to have a profile to share information and photos about your organization with others. What to include in your organization's profile? Photos, links to your website and videos can all be added. And remember, when creating your profile you can include as little or as much information as you feel comfortable.

2. Find freinds and connect with your community

Now that you have a Facebook account, connecting to people in your community is easy. Start by using the search feature to find friends who are already using Facebook and request to be their friend. You can add just about anyone you can think of including your members, supporters, volunteers, staff and even your board members. Don't worry if you don't have a big list right away. Once you have two or more contacts, you'll be able to expand your social network by locating mutual friends and contacting them.

3. Send and receive messages

Facebook offers a message board feature called "The Wall" that displays member profile pages. You can use it to post all kinds of messages to your network. But be beware: comments can be viewed by all your contacts in your list of Facebook friends.

  

4. Create a group for your organization or event

Just like every other social networking site, you can create and join groups on Facebook. And there's a growing number of groups dedicated to social change. Why create a group? Creating groups allows you to share information about pretty much anything. You can create groups for your organization or event to make announcements, join discussion groups or even to share pictures. There are two kinds of groups on Facebook - open and closed groups. So be sure to create open groups so that people can find it and your members can invite others to join.

5. Upload and share pictures

One of Facebook’s most popular features has been the ability to upload and share pictures. Facebook also offers an unlimited quota with their only restriction being a 60-photos-per-album limit. The process is very simple. Start by creating an album which you can then assign limitations to (e.g. visible to my members only) and upload photos within them. The album is then put into your profile, and other users can see and comment on them. You can also "tag" your photos with the names of people you mention and share the photos via a web link or by e-mail. What’s more is that you can order prints online!

6. Promote your events

Facebook is a great place to promote your organization's events. Simply create the event, add pictures and invite your contacts to join. In addition to groups, you can post details of events in your profile so people can RSVP for an event. You also have the option to leave the event open to people in your network or open for everyone.

7. Promote your blog or newsletter

Facebook also helps you to promote your blog or newsletter. This feature allows you to share information beyond what's in your profile in two ways. You can either post a note on your page or import your external blog. It is a nice way to communicate with your constituents and update them on your organization. You can also integrate an RSS feed in to your blog with notes. When you post it, the note is displayed in your profile and every one of your “friends” is notified and other members can add comments.

8. Keep in touch with your members

Facebook has a feature called "News Feed" that allows you to see all kinds of activity within your network. It's very similar to an RSS feed, in that when you log in to Facebook you immediately receive an update of all of the actions your contacts have taken. And if someone posted a new photo album or RSVPed to an event, you'll be notified right away.

9. Maintain some privacy

On Facebook, you are in control of what information is out there about your organization and who can see it. You can retain some privacy by blocking certain people from viewing your profile or by creating a limited profile to hide  information you might not want to share with your contacts.

These nine points are meant to be a starting point for you to get your nonprofit on Facebook and into the social networking world. There are also many examples of nonprofit groups on Facebook. For instance, UNICEF at Indiana University has a campus group to announce news and meetings and there's also a group for Advocates for Grassroots Development in Uganda (AGRADU), a UNC student initiative aiming to support indigenous grassroots efforts at community building and economic development in Uganda. For more examples of nonprofit related content on Facebook and some helpful tips, read Emily Weinberg's post.  

So enjoy using Facebook and be sure to add me as a friend! And if you know other innovative ways that Facebook can be used, let me know.

 

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Comments

 

Asad said:

Faceook just launched Causes, a new non-profit donation app that you should profile, as it is very nice and allows people to directly donate and keep track of how much money you have gotten others to donate to your cause, almost like a competition.

May 27, 2007 11:08 PM
 

Ben said:

Grr. You made me sign up. Very convincing!

http://www.facebook.com/profile.php?id=693016780

May 29, 2007 9:00 AM
 

Wild Apricot Blog said:

Non-profits organizations using Facebook can now launch a social-networking-based fundraising drive for

June 5, 2007 6:16 PM
 

pcgs51 said:

I signed up for Facebook but don't see in this article or at the Facebook sit how I could hook this into my WA site.

June 19, 2007 6:51 PM
 

Creative Apricot said:

Most of the posts on our blog are not directly related to Wild Apricot, for example this one about Facebook. We haven't looked into integration capabilities yet. If you have any specific ideas in mind - how you would like to see the integration? Feel free to post on our forum or comment here and we will research this.

June 20, 2007 10:47 AM
 

Dan said:

I think FB has an API that allows you to pull information such as members, friends, events, etc from there database and publish it on another website or service.  This would be some cool integration.  That way you only have to maintain one site with current info.

June 27, 2007 2:18 PM
 

Wild Apricot Blog said:

Today marks a special day for the Wild Apricot team - it's a one year birthday for our product and our

July 3, 2007 10:14 AM
 

Yvonne said:

This is a really great and detailed outline of how to sign up! There should be something like this for every social networking site out there.

July 25, 2007 4:33 PM
 

Dave Forde said:

Soha - this is an excellent summary on the power of Facebook!

July 29, 2007 11:05 AM
 

Linda said:

I tried to sign up my non-profit on facebook, but when I put in its name it told me the name had too many words and I had to put in a birthday!  Is there a special place for organizations to sign up that doesn't assume names have only 2 words and that organizations have birthdays?  

August 16, 2007 9:29 AM
 

Creative Apricot said:

Linda,

The way facebook is set up, you'll need to fill out all the required fields including a birthday to sign-up and use it. But after that step, you can "Create a New Group" for your non-profit where you can enter the name you like and doesn't require you to enter a birthday.

August 16, 2007 10:22 AM
 

Beth Koenig said:

I just shorted our name down to three words and entered my birthday. Then I changed the privacy setting on the birthday not to show up. I also upload our logo with our full name spelled out.

August 17, 2007 11:52 AM
 

Chris Weiner said:

Great list of instructions with photos Soha. I no longer need to explain to my friends how to login to Facebook and get started; I'll just link them here.

August 27, 2007 11:52 PM
 

Pat Graham-Block said:

This was very valuable in helping me learn more about facebook and the inner workings. Thanks! Pat

September 12, 2007 1:15 PM
 

Wild Apricot Blog said:

Did you know that most visitors leave a website within 10 seconds of landing on the home page? And they

October 15, 2007 3:58 PM
 

Sohbet said:

Best of luck Jim. I actually find this page pretty interesting from a SEO point of view.

October 16, 2007 1:08 PM
 

Wild Apricot Blog said:

Britt Bravo of Have Fun * Do Good has an excellent post about using the social web for social change.

October 23, 2007 1:28 PM
 

Wild Apricot Blog said:

I often receive questions from nonprofits about how to effectively use Facebook . So here are ten different

November 16, 2007 12:16 PM
 

Wild Apricot Blog said:

I often receive questions from nonprofits about how to effectively use Facebook . So here are ten different

November 16, 2007 12:17 PM
 

Wild Apricot Blog said:

It looks like there's been a lot of interest in using Facebook. As of November, our Facebook posts (new

December 10, 2007 3:21 PM
 

Josh Boldman said:

Great article. Thanks for putting the time into getting this information across. Extremely helpful.

Josh Boldman

http://www.joshboldman.com

April 16, 2008 2:45 PM
 

Adrienne said:

This FB url allows you to choose to create a page for an organization; "non-profit" is listed under "brand or product".

May 14, 2008 2:43 PM

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We write on web technology and social media tools for non-profits - charities, associations, clubs and other organizations

  • How web masters and administrators can do more with less
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About me - 'Curious Apricot'

I'm Rebecca Leaman, and it's my pleasure to join the Wild Apricot blog team in exploring how to use the internet and web 2.0 tools more effectively. Currently I am the primary blog writer. I work with Bonasource's Wild Apricot marketing team.

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