Wild Apricot Blog

View: Tags  |  Archives

Sign up to have the latest blog posts sent straight to your inbox!

    or RSS feed:  

Behind the Scenes @ Wild Apricot: Which do you want first?

When I used to study physics one law that I loved was the Law of Conservation of Mass Energy. This is the law that famously says that matter is neither created nor destroyed, but moves from one state to another. So when you burn a piece of paper, for example, the energy and matter inside it becomes light, heat, ash etc but it can all be accounted for in the end.

There are two reasons I loved this law. First, this was because it was the one law I could actually understand. Secondly, it reflected a lot of my own beliefs about balance in the universe and ourselves and the need to maintain that balance unless everything should spiral out of control (And for the record, I don't watch Lost but from what I read about it online you'd think I would).

This is a long and roundabout way of saying "I've got good news and bad news".

First, the bad news: Development on our new release is taking a little longer than we expected. As you might have gathered from our discussion we're doing a substantial amount of work, and a lot of it is very complex. Also, there's a lot of interconnectedness in our system we've found that pulling at one small thread impacts many other things (kitten + ball of yarn).  Rather than put out 50% of something that works okay, or 100% of something that is far from okay, we're going to make sure that the next version is useful and works properly. Any job doing is worth doing well.

And the good news? The good news is that we're still working on it, we're not sacrificing anything, and we're still going to run our full testing procedure on it. But also because it's taking longer some of the developers who were working on other parts of version 3.5 have completed their work and are looking for something else to do. None of them want to help me clean my desk, so what we've done is found some of the smaller issue that we've wanted to do for a while and let them loose on them. Expect to see Financial Management, Import, and a few surprises when we launch version 3.5 in August.

Speaking of features and ideas, we all know how important the forum is for collecting your ideas and discussing them. You may notice on some of the posts there is a four digit number in square brackets. It has to do with our analysis process.

As great as we've tried to make Wild Apricot we know there are places where we need to add functionality, and we also know there are areas where the existing functionality can be improved. We also know that with so many requests, it can be hard to prioritize what should be done next - we might think Feature A is important and it should be done in a certain way, but our clients think that Feature B is actually more important, plus Feature A should be done in a different way. A lot of that information and refinement comes from the forums.

Once we sense that an idea in the forum is gaining traction (based on your votes and the amount of comments we receive) we then start internal tracking and analysis on it. Part of this is summing up the conversation and solution in a piece of software that we use to track our issues. This software assigns it a number, and we place this number in the title of the forum thread.

Now, why do we do this? First of all, it helps us know that a suggestion is starting to move up the ladder. Secondly, it means when we do our regular review of the forum threads (such as our Chief Apricot did last week) we can quickly locate the those suggestions that have issues, review the work we have done internally with your suggestions, and bring all our information up to date quickly. Sometimes this means we find new suggestions in the forum that we need to record in the issue, and sometimes it means that we think we have an idea of what the solution and we want you to look at it, like we did this week for Email templates.

Speaking of forum threads, be sure to check out the conversations on:

This weekend is the first long weekend of the "summer" in Canada, so I'll be spending some time in the country. I'll be getting away from it all, catching up on my reading, and of course watching the ducks.

 

Originally posted by gvalentino 

Get a Special Report on Simplifying Membership Management

Enter your e-mail and receive this special report in your inbox.

Stop duct taping your organization together.
Learn how Membership Management Software can do the heavy lifting for you.

Get a special consumer guide on how 14,182+ organizations stopped doing things manually in your inbox.

Escape from Excel Hell!

Stop duct taping your organization! Learn how membership management software helps you do a lot more with less.

Get a special consumer guide on how 14,182 associations, clubs and nonprofits stopped doing things manually in your inbox.

Email:
We hate spam, and promise 100% privacy.

Thank you!

We will be emailing you your copy of "What is Membership Management" shortly.

As a bonus, we'll be in touch with regular updates on topics of interest to small associations, clubs and non-profits.

Sorry, this blog post is closed for further comments.

Escape from Excel Hell!

Stop duct taping your organization! Learn how membership management software helps you do a lot more with less.

Get a special consumer guide on how 14,182 associations, clubs and nonprofits stopped doing things manually in your inbox.

Email:
We hate spam, and promise 100% privacy.

Special bonus:

Try Wild Apricot's Membership Management Software

All-in-one solution:
  • Membership sign-ups
  • Automated renewals
  • Event registrations
  • Easy website builder
  • Newsletters
  • Online payments

Easy, affordable,no technical knowledge required
Try it Free for 30 Days

Escape from Excel Hell!

Stop duct taping your organization! Learn how membership management software helps you do a lot more with less.

Get a special consumer guide on how 14,182 associations, clubs and nonprofits stopped doing things manually in your inbox.

Email:
We hate spam, and promise 100% privacy.

Thank you!

We will be emailing you your copy of "What is Membership Management" shortly.

As a bonus, we'll be in touch with regular updates on topics of interest to small associations, clubs and non-profits.

Membership Software - Wild Apricot For sales and support questions,
schedule a callback
Not a big talker?
email support@wildapricot.com
Wild Apricot Inc. 144 Front Street West Suite 725, Toronto, Ontario, Canada M5J 2L7