Integrating Social Media into Your Website – a free webinar in which TechSoup’s Kami Griffiths talked with Allen Gunn, Executive Director of Aspiration, recently – was loaded with useful “nuts and bolts” tips for nonprofits, including “effective and simple processes for coordinating various channels and maximizing traffic between them.”
One process that Allen Gunn mentioned, which should work well for any size of organization, involves setting up a simple spreadsheet template to help you organize your social media and other web content publishing.
The basic idea is to plan out ahead of time which of your messages go out via which of your online communication methods, and Aspiration’s own Publishing Matrix (PDF) is given as example:
Make Your Own Publishing Matrix
Across the top of your spreadsheet, you’ll list your available channels – “Announcement Methods” – such as Twitter Tweets, Blog Posts, LinkedIn Updates, Email List Blasts, Website Updates, Facebook Status Updates, Facebook Event Posts, Monthly eNewsletter, or whatever other methods your organization might use.
Each of these headings is subdivided into columns for each of the associated accounts: for example, if you have three staff members tweeting on behalf of your organization from their personal Twitter accounts, each of those accounts would be listed under the general Twitter heading. If your nonprofit runs or contributes to several blogs, you’d give each of those a spreadsheet column in the Blog Posts category. And so on.
Down the left side, you’ll list your various Content Types, such as website updates, blog posts, events, new publications, press releases, e-newsletters, new staff or board member announcements, or whatever else your organization might tend to publish online.
Leave a blank row between each Content Type entry to add notes as needed, and save the spreadsheet as a template. (Your own spreadsheet may well be much simpler than the Aspiration model, depending on how many channels and content types your organization has in play.)
X for Action
Planning your content distribution is now a relatively simple matter of deciding which box gets an X for action. In the Aspiration Publishing Matrix, for example, the well-publicized “Asp. Event” gets an X in almost every column – it’s easy to see at a glance where the message will be distributed.
There’s no reason why you couldn’t extend the matrix to include offline communications, as a matter of fact – and from there it’s a short step to creating a full-fledged “to do” checklist for your content-creating staff members and volunteers.
Could a publishing matrix like this help with your nonprofit’s communications plan?
Note: The audio recording and PowerPoint slides for Integrating Social Media into Your Website are available on the TechSoup website, in the TechSoup.org Talks webinars section, where you’ll find lots of good free archived webinars aimed at helping nonprofits make the best use of technology.