Tight in the budget and short on staff, non-profits are always on the lookout for new ways to get things done — and the Internet is a real treasure trove of useful tools.
Here are 100 different applications to help you out with a variety of tasks from project tracking and collaboration to donor and membership management, and from building your non-profit website to tracking its effectiveness. Some fall into more than one category of purpose, but most are web-based software-as-a-service tools, so you won’t have the hassle of troubleshooting, maintaining and updating software and servers.
We’re shooting for variety here, across a range of price points — so, although some of these apps will be familiar to many of you, we hope that everyone will find at least a few new tools to explore!
Accounting, Time-Tracking, Invoicing, Billing
Admin Bandit (www.adminbandit.com.au)
Admin Bandit is web-based accounting software designed for those with no accounting experience. Originally created for volunteer treasurers of preschools, it has been expanded to suit any volunteer-based organization. $199 for the first year, $99/year thereafter.
Billing Boss (www.sagespark.com)
Billing Boss is a lightweight online invoicing tool (from Sage Spark Small Business Resources), designed for small business and freelancers. Create and send professional-looking invoices, track the status of invoices, and accept online payments by credit card or PayPal. Free.
Billing Manager (billingmanager.intuit.com)
Billing Manager is an easy online invoicing system from Intuit, the company behind QuickBooks, Quicken and TurboTax products. Choose an invoice and add your logo and terms, then print or email professional invoices and send e-mail reminders for past-due invoices directly from Billing Manager. Free.
BudgetBuilder is Non Profit Central's easy-to-use, easy-to-understand online budget planner for non-profits. Free, registration required.
Cashboard lets you track time, create estimates and invoices, and accept payments online. Timer widgets are available for Mac OS X, Windows and iPhone, and Cashboard integrates with 37signals' Basecamp. Free for 1 active user, 2 active projects,1 client invoiced per month. Paid plans start at $10/month.
Online billing and invoicing software Curdbee lets you add unlimited clients and create unlimited invoices, accept payments online through Paypal and Google Checkout, and import and export your data. Free basic. Pro version gives additional support and customization features for $5/month.
FreshBooks online invoicing service lets you track time and expenses, create, send and track invoices and estimates, and collect payments quickly. Add-ons are available to expand its capabilities. Free trial. Free account for 1 use, 3 clients, unlimited invoices and contractors. Paid plans from $14 to $149/month.
MoneyMinder is Non Profit Central's web-based accounting software for for non-profit treasurers. Enter transactions, reconcile accounts and generate reports quickly and accurately, track and manage events and fundraisers, and share financial reports with your board. Live demo. Free 30-day trial. $149/year.
Ronin online invoicing and time tracking application allows your entire team to track time on the same projects, supports recurring invoices with custom time intervals, and allows you to accept online payments via PayPal or Authorize.Net. Try-before-you-buy limited free account. Paid plans $12, $24 or $48/month.
Zuora’s suite of web-based (SaaS) billing and payment management services is designed specifically for subscriptions and recurring payments. Zuora pre-integrates with Salesforce out of the box and its APIs can be used to integrate with other CRM applications. Demo and prices on request.
Fundraising Software, Online Payments, Donor Management
With a link from your website and credit card merchant account, 4aGoodCause lets you accept donations, membership payments, even registrations, even product sales. $35/month plus $0.25 per transaction, setup fee from $95 to $495 depending on the payment system and custom forms required.
ActiveGiving enables online donations, campaign management, event registration, fundraising consultation and management, ticket sales, membership services, recurring gifts and online auctions for non-profits. Price on request.
Antharia: onDeposit (www.antharia.com)
onDeposit offers non-profits of all sizes a complete ecommerce solution from online donations and pledges to selling your products and publications. Demo on request. Free seminars. Comes bundled with Antharia's onView CRM. Pricing is based on your operating budget, starting at $1200 set-up, $199/month.
DonateNow is an online donation processing service for non-profits to accept credit card gifts online, from Groundspring.org and Network for Good. One-time account set-up $199 , monthly fee $29.95, and 3% per donation fee.
DonorPerfect Online fundraising and donation processing software has special pricing from $31/month for smaller non-profits with fewer than 500 records in their database. Free demo CD, brochure, and price quote on request.
Donor Tools (www.donortools.com)
Donor Tools is the same price no matter how many donors you have -- currently $30/month (limited time offer). Migration of your existing data to Donor Tools costs $75/hour. Free 2-week trial.
eTapestry is web-based software that tracks donors, prospects or alumni while managing gifts, pledges and payments. The Base System is free to non-profits with fewer than 500 donor records; larger volumes start at $37/month. Advanced features are available with add-on modules.
GiftTool Solutions (www.gifttool.com)
GiftTool suite of integrated services allows non-profit organizations to effectively manage their online donations, shopping cart, event registration, membership sign-up, opt-in marketing, surveys, online tests, ballots, pledges, and more. $250 set-up fee per service, monthly subscription, plus transaction fees.
Orange Leap (www.orangeleap.com)
Orange Leap is an on-demand, web-based constituent and donation management solution for non-profits of all sizes. Its open-source donor database enables you to create sophisticated reports for analyzing data in real time. Demo on request. Hosted packages $99/user/month and $139/user/month.
Sage Fundraising 50 (www.sagenonprofit.com)
Sage Fundraising 50 offers comprehensive tools for donor development, online donations and payment processing, built-in event management, volunteer and membership management, communication tools, and customizable reports. A fully-managed hosting solution is also available. Price on request.
Document Editing, Sharing, Collaboration Tools
Basecamp web-based project management and collaboration software lets you share files, meet deadlines, assign tasks, and centralize feedback. Free 30-day trial. Pricing starts at $24/month for 15 projects, 3GB storage, unlimited users, with enhanced security but no time tracking.
Central Desktop (www.centraldesktop.com)
Central Desktop's Social Technology Platform provides a complete SaaS solution to collaborate and manage projects and connect your people with intranets, wiki software, web meetings, and more. Free plan allows 2 workspaces, 5 members per workspace, 25MB storage limit. Paid plans start at $25/month.
EtherPad is a web-based word processor that lets multiple people edit the same document simultaneously, with any changes shown instantly on everyone's screen. No limit to "undo" levels. Free version allows up to 16 users. Pro Edition with more features and better security is $8/user/month, free for 3 users.
Goplan 2.0 (goplanapp.com)
Goplan lets you manage a group calendar (and export or sync with mobile devices), track time, assign tasks and tickets, manage files, collaborate and discuss. Free plan includes 3 projects, 2 users, 2 collaborators, 100MB storage. Paid plans are $10, $35 or $80/month. Free 30-day trial.
Manymoon is an easy-to-use social collaboration tool to manage private and public tasks, share files and links, collaborate with others, schedule events, and track completed projects. Free basic. Premium versions start at $10/month.
MyCommittee lets you create meeting agendas and minutes, share documents and collaborate, reply to comments, and communicate with members and contacts. Free for 1 committee, unlimited members and meetings, 1MB file storage space. Premium plans range from $19 to $149/month.
PBworks is an online collaboration and project management wiki. If all you need is a basic workspace for informal collaboration, the Basic Edition offers unlimited users and 2GB storage. Free. Upgraded plans with additional storage and premium features start at $99/year for the Classroom Edition.
Project Desk online project and task management tool provides a virtual workspace for your team to share information and collaborate on projects with task tracking, document sharing, threaded discussions, automated email, and more. Free for up to 4 users.
WebEx WebOffice (www.weboffice.com)
Share documents, build databases, hold web meetings, manage tasks, calendars, and expense reports,communicate and collaborate online. Prices start at $53.95/month for 1-5 members, 1GB storage. Non-profit rate $49.95/month for 10 members and 400MB, web meetings extra. Free 30-day trial.
Writeboard is collaborative online writing software from 37signals.com, makers of Basecamp, Campfire, Backpack, and Ta-da List. Create, share and revise documents, and compare versions, subscribe to documents by RSS feed and be notified of changes. Free.
Mailing List Management, Email Marketing, Newsletters
AWeber email marketing software offers email newsletters, autoresponders, RSS to Email, website sign-up forms, email web analytics tools, and a good reputation for deliverability. Pricing from $19 to $149/month. New non-profit accounts get 3 months free service, followed by a 25% discount on invoices.
BluePogo is a template-based bulk email service designed for non-profit organizations. The basic plan is priced at $10 a month ($8.50 if you pay for a year in advance) and allows unlimited email blasts to 1000 unique addresses with tracking and reporting. Larger plans are available for non-profits who need more.
Easy-to-use email marketing campaign management tool lets you get started quickly. Send your first campaign in 2 minutes. Free setup, free design and campaign templates, and unlimited emails start at $10 per month.
Constant Contact (www.constantcontact.com)
SpeakUp! Email Marketing by Constant Contact lets you create professional-looking emails with no technical expertise, manage your contact lists and measure results. More than 400 templates, a step-by step Email Wizard, and point-and-click interface. Free 60-day trial. Plans start at $15/month.
EmailNow is an affordable, reliable and ad-free email messaging service for non-profits from Groundspring.org. Free templates are provided, custom design is optional. One-time setup fee $49; monthly fee $29.95 for 0-20,000 emails, $2 per thousand emails above 20,000.
EngageMail pricing starts at $99.95/month (plus account set-up fee) for up to 200 emails, with telephone support and add-on tools optional. Non-profit organizations receive a discount on setup charges, one free custom template, and a free one-hour consultation. Additional discounts may be available.
GraphicMail UK (www.graphicmail.co.uk)
GraphicMail offers qualifying non-profits 5000 free credits and 20% off additional credits. A small header is added to your emails, inviting other non-profits to use GraphicMail, while you are using up the free credits (one credit = one email). Priced by volume, with monthly or annual subscriptions.
iContact helps businesses, non-profit organizations, and associations to create, send, and track email newsletters, surveys, and autoresponders. Over 300 professionally designed email templates available. Free 15-day trial. Pricing from $9.95 to $699/month, with 20% discount to qualified non-profits.
MailChimp do-it-yourself email marketing service lets you create attractive HTML emails, build subscription forms, manage your contact lists, and track results. Integrates with Excel, Salesforce, Highrise, etc. Free for lists of 0-100 with 6 mailings/month. Paid plans from $10 to $240/month, or pay as you go.
Mailman is web-based software for managing electronic mail discussion and e-newsletter lists. Mailman supports built-in archiving, automatic bounce processing, content filtering, digest delivery, spam filters, and more. Free, distributed under the GNU General Public License.
Events Management, Registration, Scheduling
Event registration services include full-service Acteva Plus and basic Acteva Express, with add-on options for recurring events or printed tickets mailed directly to attendees. Live demo. Registration processing fees start at $0.75 per ticket, with 3.75% transaction fees or your own merchant account.
ASAP is a turnkey online scheduling and registration tool, designed for communities, schools and businesses to manage their events and classes. Free recorded demo. Free trial. Pricing is based on usage: details on request.
etouches is a robust online event management service that simplifies registrations while helping you to plan, market and manage even the most complex events. Integrates with SalesForce.com, Cliqbook, Pathable, etc. Free demo. Free trial. Basic pricing starts at $1000 set-up/ $2.50 per registration.
Eventbrite for NonProfits (www.eventbrite.com)
Set up an online registration page for your non-profit event in minutes, then take advantage of Eventbrite's promotional tools to send email invitations or publicize your event on social networks. If you sell tickets or collect donations, Eventbrite charges 2.5% + $0.99 per ticket. Free for free events.
Event Wizard (www.event-wizard.com)
Event Wizard lets you create and manage online registration websites for your events, each loaded with a full suite of event management tools. $125.00/month access and support fee, plus per registration fees ($1.25 Standard, $3.50 Event Wizard Pro) Recorded demo. Free trial.
Events On-Demand (www.certainevents.com)
Certain Software's Events On-Demand is a fully hosted software as a service (SaaS) event management solution that lets you build online registration websites, send online surveys, generate one-click reports, and share your data. Contact the company for pricing or to request a demo.
Meetup.com network makes it easy for anyone to organize a local group or find one already meeting up face-to-face. Free for individuals to create an account, join a group, or attend events. Organizers choose from three pricing plans, starting at $12/month for 12 months (a single $72 charge).
RegOnline OnDemand (www.regonline.com)
RegOnline OnDemand is a web-based event management solution with powerful functionality: Create a custom form; promote your event; collect money and registrants. No set up fees. Fee per successful registration is $4 or $6, depending on the package.
rsvpBOOK Pro Edition (www.rsvpbookproedition.com)
rsvpBOOK Pro Edition provides event planners with centralized management of multiple online events, cross-event registrant data and reporting, editorial control of content, event costs, and more. Free set-up. Flat fee of $149 per event. Option to create a one-off event and "try before you buy."
ScheduleOnce is an online scheduling service that enables all meeting attendees to compare real-time availability and quickly find the best time for all. It was specifically designed to integrate with Google Calendar to prevent double booking. Free. Private-label customizable version is also available.
Membership Management, Contact Management (CRM)
Avectra netFORUM (www.avectra.com)
Avectra netFORUM offers web-based (SaaS) association management software in three editions to meet the diverse needs of member-based organizations. Prices start at $125 per license per month for the netFORUM Team "out of the box" solution. Free live demo. Free trial.
Batchbook CRM lets you import contacts from anywhere, integrate with FreshBooks, MailChimp, Shoeboxed, Google Contacts, etc., monitor your contacts’ activity on social media networks or anything with an RSS feed. Free 30-day trial. Free account for 1 user, 200 contacts, 1 GB storage. Paid plans from $9.95 to %99.95/month.
Convio Common Ground CRM (www.convio.com)
Convio Common Ground CRM gives non-profits a full constituent relationship management (CRM) solution with features for donor management, volunteer management, event management and more, all in one database. For 1-10 licenses, the price is $100 per seat per month with a two-seat minimum.
FreshDex is an online contact database system built for non-profits. Track your volunteers, donors, speakers, event participants and more. One-time setup fee $99, prices start at $49/month for 5 staff users and 5000 contacts. Pay-as-you-go, with 10% discount for a full year paid in advance.
Memberize is hosted membership site software that provides non-profits and other organizations with web-based event, membership, communication and Web content management technology. Prices start at $50/month with $150 setup fee. Free 60-day trial.
NiceFit is a subscription-based, hosted solution designed specifically for non-profit and membership organizations. Member portal automatically generates a secure password for first-time users. $59.95 per user per month, with a one-time fee for uploading your existing databases. Details on request.
SageCRM.com is a low-cost, easy-to-use on-demand CRM solution. A fixed monthly price covers the hosted CRM application, support, training, backups and updates. SageCRM.com also offers the flexibility to migrate to an on-site CRM software system as your needs evolve. Free demo. Register for a free 30-day trial. Prices on request.
Salesforce is the leading customer relationship management solution. Salesforce Group Edition starts for less than $9 per user per month, non-profits receive a 50% discount on training, and qualifying non-profits may apply for a Nonprofit Edition license donation. Free 7-day or 30-day trials.
SignMeUp membership management, event registration and donation collection services let your members register themselves and pay online. You can create custom forms, enter offline membership applications, run reports, and create mailing lists. Service fee is 5.5% plus $1.00 per registration.
TimeLog Project (www.timelog.com)
TimeLog Project is a web-based system that combines time tracking, project and staff management, customer relations (CRM) and invoicing tools— everything you need to run a non-profit, except a website and online community. Free demo. Price quote on request.
Discussion Forums, Online Communities
BulletinBoards.com is a hosted service that lets you quickly set up a feature-rich and highly customizable private message board with no limit on the number of members or messages. $9.95/month with unlimited free phone support. Free 30-day trial.
CrowdVine for Groups (crowdvine.com)
Create a simple social network for your organization, alumni group, or friends. Free version is ad-supported; $12.99/month for the ad-free version. Crowdvine also offers a conference package for creating a social network around a conference or event.
Gong Project (gong.ust.hk)
The Gong Project is a real-time web text and voice communication tool. People can leave, reply to or listen to voice messages on different discussion boards. Also available are a Moodle integration module and NanoGong applet to embed in web pages. Free.
Ning is an online platform to create your own social network. New communities are free and ad-supported by default. Control of the ads costs $24.95/month, and additional monthly fees give you extra storage and bandwidth, custom domain names, premium support, and removal of Ning's promotion links.
ProBoards is a remotely hosted message board service that lets you set up your own discussion forum in just minutes, although you may find it difficult to get your preferred username/subdomain as the service hosts more than 3,000,000 forums. Free.
Suitable for a quick group discussion, QuickTopic lets a group of people get and post messages in a private web forum, by email or browser. Free. Enhanced features such as password protection are available for $79/year.
ReSubj is a discussion space accessible by browser or email. Up to 100 people may be invited to each Inbox, discussions may be public or private, and threaded comments are available. No registration is required. Free.
Wetpaint combines the features of wikis, blogs, forums and social networks into a user-generated online community. Free version is ad-supported, except for classroom use. Ad-free Premium accounts with custom domain names cost $19.95/month.
World Crossing (www.worldcrossing.com)
Add forums, message boards or chat rooms to your website, customized to match the look of your site. To create a forum, you'll need to register as a member of World Crossing.com. Free.
Yuku is a hosted platform to create your own online community with social networking, forum, chat, RSS feeds, tags, and interactive user profiles with hosted image galleries. Free Yuku boards are ad-supported. Ad-free version starts at $6/month, up to 50,000 pageviews.
Website Builders, Blogs, Content Management (CMS)
CFSites (from CharityFocus.org) offers a simple way for people with limited technical skills to create a website for their cause. Features include a setup wizard and visual editor, 3MB storage, your own URL, and more than a dozen templates. Free.
Doodlekit is a fully hosted online website builder and CMS (Content Management System) that helps anyone from first-timers to web designers build a website with blogs, forums, shopping carts, custom forms and more. Free basic account. Paid plans with advanced features are priced from $14 to $99/month.
Grassroots.org provides free web hosting and free volunteer-designed websites to registered charities and other non-profit organizations in the United States and Canada.
Hosted Manila is the software-as-a-service (Saas) version of UserLand Software's Manila web publishing and blogging application. Basic packages start at $99/year for a ManilaSite subdomain site, $299/year for a medium traffic site with virtual hosting on your own domain.
CharityFinders' NonprofitSite123 offers a point-and-click tool that lets you create an integrated website for your non-profit. Available features include online donations, membership and volunteer applications, event tickets, online store, traffic stats and more, depending on the package you choose. Pricing on request.
Non-Profit Soapbox (www.nonprofitsoapbox.com)
Built on the Joomla! open-source CMS, Non-Profit Soapbox is a powerful website creation tool. Salesforce can be integrated so users can manage their own contact information. Prices start at $99/month, $2500 setup fee. Optional custom design starts at $3000, optional phone support $190/month.
A fully hosted and managed website solution, Squarespace sites come standard with an integrated statistics system and 20+ integrated modules including a blog package. Free 14-day trial. Prices range from $8/month to $50/month.
Yola (formerly SynthaSite) is a website builder with drag-and-drop technology that makes it easy for anyone to create a website and to add popular social media widgets, PayPal or Google online stores, blogs, chatroom, and more. Free, hosting included.
Weebly offers easy-to-build hosted websites with 65+ templates, WYSIWYG drag-and-drop content widgets, and unlimited blogs within your site. Free. Weebly Pro (starting at $2.99/month for 2-year term) allows up to 10 sites per account, password protection, 100 MB file uploads, and more.
The hosted version of Wordpress blogging software is available in over 50 languages. Set up a single-author or group blog (public, private, or password protected) on a Wordpress.com subdomain, with a selection of design themes, 3 gigabytes of file storage, and more. Free. Paid upgrades are available.
Website Analytics, Data Collection, Tracking Tools
Clicky is a real-time web analytics service. Free plan allows you to track 1 site, up to 3,000 pageviews daily. Paid plans start at $4.99/month to $49.99/month. All new accounts get a free 21-day trial of the Pro service.
Crazy Egg (crazyegg.com)
CrazyEgg creates a "heat map" to help you visualize exactly how visitors interact with your website, and lets you export or share the data with other users. Basic (10 pages and 10,000 visits per month) costs $9/month; larger CrazyEgg tracking plans are priced at $19, $49, and $99/month.
Google's FeedBurner provides custom RSS feeds and management tools to web-based content publishers, including an email subscription service and an optional advertising system. Track how many people have subscribed to your RSS feeds and with what service or program. Free.
Google Analytics (www.google.com)
Google Analytics is a powerful web analytics solution, now with Google Adwords integration to track the effectiveness of your advertising campaigns. Detailed reports help you learn who your website visitors are, where they come from, and how they interact with your website. Free.
Google Webmaster Central (www.google.com)
Google's collection of webmaster resources are invaluable to answer your crawling and indexing questions, help you to increase traffic to your site, and connect you with your visitors. Free.
Histats offers unlimited and unrestricted real-time website traffic statistics with forecast and comparison charts to help you understand visitor trends for every page or group of pages on your site. Free.
Track web traffic and feed subscription patterns with Mint, an extensible, self-hosted website analytics program with an easy-to-use interface. Installing and maintaining Mint requires a check for server compatibility, and a basic familiarity with HTML and FTP. A single site license is $30.09
Mon.itor.us provides a "24/7" network and website monitoring service that lets you know instantly when your website or intranet is down, reports response time, and tracks your website visitors. Free. For more professional, frequent and robust monitoring, see the premium sister service at Monitis.com.
QuestionPro's Non-Profit Waiver Program offers registered non-profit organizations free access to the survey software for data-collection and analytics for as long as they need. Pricing for paid accounts is $15/month or $99/month, with a free Basic option and free trial also available.
StatCounter is an invisible web tracker aimed at websites with 250,000 pageloads per month or less, offering real-time traffic statistics for multiple websites, lifetime summary stats, and a detailed analysis of your last 500 pageloads. Live demo. Free. Optional upgrades are available.
All-In-One Solutions for Non-Profits
Action Potential Networks (www.actionpotential.org)
Action Potential's Nonprofit Web Toolkit integrates a sophisticated yet easy-to-use website with a virtual office membership manager (up to 10,000 contacts) and online fundraising modules. One-time set-up fee is $200, plus $1,200 for one year of the Web Toolkit (includes web hosting).
ActiveCommunities web-based software for non-profits offers membership management, facility reservations, program resistration, donations (integrates with Blackbaud’s Raiser’s Edge), reports, website content management, online payments and more. Contact the company for pricing.
BBNow includes three components: WebNow (publish a website and accept donations online); DonorNow (manage donor accounts and run reports); and EmailNow (email list tool). Free setup, hosting and support. There is a fee of 4.95% and $0.30 per transaction for all online donations.
CitySoft Community Enterprise (citysoft.com)
Community Enterprise modules allow organizations to manage many key activities online in one open-source software system, wither hosted by CitySoft or on your own server. Free demo and free trial on request. Subscription price for the hosted version is $500/month, with a one-time license fee of $2,500.
Convio Online (www.convio.com)
Convio Online is a full-featured web-based marketing software suite that includes tools for fundraising, advocacy, event fundraising, ecommerce, tribute/memorial sites, web content management, and email marketing. Demo on request.
Democracy In Action | Salsa (www2.democracyinaction.org)
Democracy In Action provides qualified non-profits with the full suite of Salsa online organizing tools: Contact relationship management (CRM), advocacy campaign and petition, targeted email and communications, and online fundraising software. Free 30-day trial. Pricing (based on list size) starts at $100/month with $500 setup fee.
DonorDrive social fundraising software for non-profits provides online fundraising, email marketing, donor & constituent management, web content management and event management tools. Average implementation time is 5 days. Demo and pricing on request.
MemberClicks Complete (www.memberclicks.com)
MemberClicks Complete is an all-in-one website solution including an online CMS and permission-based group management to donation forms for collecting information and payments. Pricing starts at $135/month and 1% + $0.70/transaction, with special pricing for large volumes of transactions.
Tendenci membership management software is a comprehensive Web site solution designed for large associations. Setup fees start at $2000 for a pre-built template, and monthly packages start at $195/month for up to 500 members.
YourMembership is a complete online member community and membership management system. $1,495 setup fee and $5,995/year includes all features, upgrades, site design, hosting, unlimited members, unlimited admins, unlimited data storage and unlimited customer support. Free demo.
In addition to the 100 online tools above, we of course want to mention our own online software for non-profits —
Wild Apricot.com (www.wildapricot.com)
Wild Apricot all-in-one web software helps small associations and non-profits to automate the 'boring stuff': managing contact records, automating membership applications and renewals, handling website updates, tracking event registrations, and sending out receipts and reminders. Wild Apricot starts at $25/month with free upgrades and support, no long-term contracts, and no setup or processing fees. Free 30-day trial.
What useful web apps have you discovered lately, to help small non-profits or associations be more effective? As always, please share your ideas in the comments section!