QUESTIONS & ANSWERS
| What do I need to sign up? |
Wild Apricot lets you sign up for a free trial with just an email address, there is no credit card required. Only once you are ready to upgrade to a paid subscription will we ever ask for your payment information.
| What do I get with the free trial? |
All free trials provide the features and functions of our "Community" account level for 30 days. After the 30-day period, if you have not upgraded to a paid subscription, your account will switch to the free, ad-supported plan, so you will not lose your trial account data, and can continue to use Wild Apricot.
| Are there any additional transaction fees? |
Wild Apricot's plans are flat-rate, all-inclusive pricing for system access, regular upgrades, and full customer support. We have no setup fees, no customization fees, no training fees, no per-transaction fees, and no cancellation fees. The only additional fees you might have to pay are to your third-party payment provider if you choose to setup online payments. See Comparing Payment Systems in our help documentation for more info.
| Do you offer any setup or customization services? |
Wild Apricot is designed to be self-service software. Our help documentation and customer support team are always available to answer your questions. If you would like to use additional services such as graphic design, data transfer, training, or advanced website customization, you can search our Partner Directory.
Want more information?
To help you learn more, we've created a free Consumer Guide: How to Properly Choose Membership Management Software.
This Consumer Guide answers 3 crucial questions that will teach you everything you need to know about membership management software, so that you can make an informed decision. Click below to download our free consumer guide:
Wild Apricot Ranks #1
Wild Apricot Ranked the #1 Membership Management Software
Wild Apricot received the coveted #1 spot in Capterra's Top 20 Membership Management Software Infographic
for the third year in a row. Capterra, an authority on business software noted, "for the purpose of this ranking, Capterra focused specifically on solutions that include membership management as their core function". Read more